Set up Square Kiosk hardware
About Square Kiosk hardware
Square Kiosk hardware (formerly known as Square Stand Mount) is a versatile iPad-driven unit that can be easily attached to a wall, secured to a countertop, or fixed to a VESA-compatible floor stand anywhere in your venue. With built-in contactless and chip card readers, you can process card payments either by tapping or inserting a card, as well as accepting mobile tap payments such as Apple Pay and Google Pay.
When Square Kiosk is paired with the Square Kiosk app, it creates a self-serve station that empowers customers to place orders and complete the checkout flow independently.
Square Kiosk hardware can also function as a space-saving point of sale device that can run any Square point of sale app–without the need for the Square Kiosk app subscription. This option is ideal for businesses that operate out of small or narrow spaces and need to mount their point of sale device to a wall.
Square Kiosk has two versions:
Square Kiosk (Lightning, v1) features a Lightning iPad connector.
Square Kiosk (USB-C, v2) features a USB-C iPad connector.
This article will show you how to set up both versions of Square Kiosk.
Note: Square Kiosk (Lightning, v1) is no longer being manufactured or sold by Square. However, we will continue to provide updates and troubleshooting support for this version of Square Kiosk.
Before you begin
Square Kiosk hardware is compatible with the following Square apps:
Square Point of Sale
Square for Restaurants
Square for Retail
Square Appointments
Only the Square Kiosk app supports self-serve interaction for diners.
There are two versions of Square Kiosk hardware. iPad compatibility varies depending on which Square Kiosk version you have.
Square Kiosk (v2) has a USB-C iPad connector and is compatible with these iPad models:
iPad (10th generation)
iPad Pro 11 inch (1st, 2nd, 3rd, and 4th generation)
iPad Air (4th, and 5th generation)
iPad Air 11 inch (M2)
Square Kiosk (v1) has a Lightning iPad connector and is compatible with these iPad models:
iPad (7th, 8th, and 9th generation)
iPad Air (3rd generation)
iPad Pro 10.5 inch
Square Kiosk hardware has four different installation options to suit your business:
Angled wall mount
Flat wall mount
Countertop mount
VESA mount
To create a self-serve kiosk station, you will need Square Kiosk hardware, the Square Kiosk app, a compatible iPad, and a companion Point of Sale device. Take a look at Square Kiosk technical specifications to learn more about what’s in the box, dimensions, connectivity, and more.
For increased security and further customization, you can purchase a 5.5” USB-C extension cable for Square Kiosk in the Square Shop. This cable plugs directly into Square Kiosk so you can unplug and store your device without removing the mounting bracket.
Installation instructions for Square Kiosk hardware
The angled wall mount positions the screen at an upward angle toward staff and customers. Download the visual guide here.
- Pick a spot on your wall: Hold up Square Kiosk against the wall to find your preferred height. Avoid placing over studs.
- Position the angled bracket: Level the bracket on the wall, then mark the position of the screw holes with a pencil.
- Drill the holes where you just marked: For drywall installation, use the included drywall drill bit.
- Screw the angled bracket into the wall: Insert the wall anchors into the drill holes. Position the angled bracket, then insert the wall screws into the front and screw in, making sure the bracket is level as you fully tighten.
- Plug the hub into Square Kiosk: Starting from the bottom of the bracket, thread the hub’s USB-C cable through the pass-through hole and into the connector on the back of Square Kiosk.
- Place Square Kiosk into the bracket: Tighten the center mounting screw until you cannot see any of the red sidewall on the screw. Make sure it is secure and does not wiggle.
- Plug in Square Kiosk: Plug the power adapter’s USB-C cable into the hub, then plug one end of the power adapter cable into the power adapter and the other into an outlet.
- Slide your iPad in and secure it: Dock your iPad to the connector and make sure the security latch clicks. Optional: To further secure your iPad, use a small Phillips screwdriver to attach the security screw to the side of Square Kiosk.
The flat wall mount has a slim, space-saving profile that sits flat against the wall. Download the visual guide here.
- Pick a spot on your wall: Hold up Square Kiosk against the wall to find your preferred height. Avoid placing over studs.
- Position the flat bracket: Level the bracket on the wall, then mark the position of the screw holes with a pencil.
- Drill the holes where you just marked: For drywall installation, use the included drywall drill bit.
- Screw the flat bracket into the wall: Insert the wall anchors into the drill holes. Position the flat bracket, then insert the wall screws into the front and screw in, making sure the bracket is level as you fully tighten.
- Plug the hub into Square Kiosk: Press the hub’s USB-C cable into the cable channel on the back of Square Kiosk. Check that there is no interference between the cable and the mount screw.
- Place Square Kiosk into the bracket: Tighten the center mounting screw until you cannot see any of the red sidewall on the screw. Make sure it is secure and does not wiggle.
- Plug in Square Kiosk: Plug the power adapter’s USB-C cable into the hub, then plug one end of the power adapter cable into the power adapter and the other into an outlet.
- Slide your iPad in and secure it: Dock your iPad to the connector and make sure the security latch clicks. Optional: To further secure your iPad, use a small Phillips screwdriver to attach the security screw to the side of Square Kiosk.
The countertop mount creates a low-profile countertop setup that angles the screen upwards. Download the visual guide here.
- Pick a spot on your counter: With the angled bracket facing you, pass the power adapter cable through the hole.
- Plug the hub into Square Kiosk: Make sure the hub’s USB-C cable is firmly pushed in.
- Place Square Kiosk into the bracket: Tighten the center mounting screw until you cannot see any of the red sidewall on the screw. Make sure it is secure and does not wiggle.
- Plug in Square Kiosk: Plug the power adapter’s USB-C cable into the hub, then plug one end of the power adapter cable into the power adapter and the other into an outlet.
- Slide your iPad in: Dock your iPad to the connector and make sure the security latch clicks.
- Optional: Secure your iPad: Using a small Phillips screwdriver, attach the security screw to the side of Square Kiosk to further secure your iPad.
The VESA mount uses any 100mm x 100mm VESA mount to attach a standalone pedestal, swing arm, or other setup option. Download the visual guide here.
- Plug the hub into Square Kiosk: Decide which side you want the hub’s USB-C cable to exit, then slot it into the cable channel, or if VESA mount allows, run the cable through the VESA mount.
- Screw Square Kiosk onto the VESA plate: Align the 100mm x 100mm VESA plate screw holes with the threads on the back of Square Kiosk and screw on.
- Plug in Square Kiosk: Plug the power adapter’s USB-C cable into the hub, then plug one end of the power adapter cable into the power adapter and the other into an outlet.
- Slide your iPad in and secure it: Dock your iPad to the connector and make sure the security latch clicks.
- Optional: Secure your iPad Using a small Phillips screwdriver, attach the security screw to the side of Square Kiosk to further secure your iPad.
Connect accessories to your Square Kiosk
When Square Kiosk hardware is running with the Square Kiosk app, it can not directly connect to accessories, such as barcode scanners and receipt printers, through USB, Wi-Fi/Ethernet, or Bluetooth. However, you can print Kiosk order tickets through your companion Point of Sale device(s) that are connected to your kitchen printers. Only one companion Point of Sale device is needed, regardless if you have multiple Square Kiosks.
Print Kitchen Tickets through Kiosk
To send your Kiosk orders to your kitchen printer through your Point of Sale device:
- On your Point of Sale device, navigate to ≡ More > Settings > Hardware > Printers.
- Select the Printer Profile and toggle on Online and Kiosk order tickets.
If you are printing by category, ensure that the categories enabled for Square Kiosk are selected in the printer profile as well.
These kitchen tickets will print through the printer set-up via your Point of Sale device, along with any other kitchen ticket created from a Point of Sale order.
When Square Kiosk hardware is used with other Square apps (except the Square Kiosk app) it can connect to USB, Wi-Fi/Ethernet, or Bluetooth accessories. You can view printers, cash drawers, barcode scanners, scales, and more accessories that are compatible with your Square Kiosk:
- Go to Square’s compatibility page for hardware accessories.
- Click an accessory option.
- Click the Select Square hardware drop-down menu and select Square Kiosk.
- View a list of accessories compatible with your Square Kiosk.
Once you have your hardware, learn how to connect it to your Square Kiosk: