Manage Your Online Store Subscription
If you have paid for a website upgrade or service for your online store, you can manage the billing and renewal settings from your Online Store dashboard.
View Your Services
From your Online Store dashboard, click My Site in the upper right corner and select Account Settings from the drop down menu.
The Account page contains billing information for any Online Store upgrades you have purchased. There are several links on this page where you can view and manage your subscriptions and payment methods.
Manage Payment Methods
To view your saved payment information click *Payment Methods.
You can add a payment method by clicking on My Services and then choosing a service to add a payment method to.
|What if you don’t have any services yet but want to add a card? Go ahead and upgrade first - you’ll add a payment method during the short upgrade process. You can find an Upgrade link in the site editor and in the dashboard.|
To remove a payment method, click on the delete icon to the right and confirm that you understand that removing the card could cause service interruptions.
If you just want to change which card is associated with a service, you can do that using the Change link next to the payment method for that service.
All subscriptions are set to auto-renew by default, meaning the service will extend automatically at the end of the billing cycle and charge the payment method on file. You can disable this by using the Manage link for that service.
If you don’t have a payment method associated with a subscription, that subscription will not automatically renew. If you want to turn auto-renew back on so your service doesn’t inadvertently expire, you can do that with the Activate link. To renew or add time to any of your services, use the Extend link next to the expiration date.
You can also temporarily pause subscriptions for up to three months via the Manage link. Pausing a subscription temporarily removes the paid features from your site at the end of the current billing period. Your subscription will automatically resume after the pause has ended.
View Order History
The Order History tab provides an overview of all previous transactions within your account, including any refunds you’ve received.
You can print a receipt for any of these by clicking the printer icon to the right of each service. This is the same receipt that you receive via email after a service is purchased or renewed, so you always have a backup if you misplaced the email.