Square Profile FAQ
At Square, we are committed to the protection of individuals’ data and privacy rights, and we strive to help you comply with your own privacy obligations—including the California Consumer Privacy Act (“CCPA”), which goes into effect on January 1, 2020.
You can read Square’s Buyer Privacy Notice to learn more.
When you use our buyer features, we collect your personal information in the following ways:
- Contact information you provide when you sign up for digital receipts and other seller communications: when you shop with one of a Square seller and choose to receive a digital receipt and other communications from the seller, we ask for you to fill in certain contact information, such as your email address or phone number.
- Information we obtain when you visit Square Profile: when you use Square Profile, we passively get certain information about your device, and how you browse or use our portal, such as your IP address, device characteristics, the web pages you click on, and the dates and times of your visits.
To learn more about the types of personal information we collect about you when you use our buyer features, review Square’s Privacy Notice.
We collect and use your personal information so we can provide you with the buyer features and improve and develop our products and services. We also may use your information for other reasons, including to:
- Communicate with you about our buyer features;
- Show your masked information in the directory of your sellers;
- Advertise and market to you on behalf of your sellers or from Square;
- Conduct internal analytics (for example, to understand how customers engage with Square’s different products);
- Email marketing and other communications from your sellers.
- Manage, develop, and improve our products and services; and
- Protect our services and maintain a trusted environment (for example, to detect and prevent fraud, to secure our services, and to ensure our services are not used unlawfully).
To learn more about how Square uses your personal information, review Square’s Privacy Notice.
We share your personal information with:
- Your Square sellers: After you fill in your contact information to receive a digital receipt and other communications from the seller, we share your “masked” contact information with subsequent sellers you visit so they can send you digital receipts, and if you don’t opt out, marketing communications.
- For example, if your email address is johnsmith@gmail.com, a subsequent seller will only see a masked version, such as jo@gm in their Customer Directory. If your phone number is 415-555-0190, a seller will see –0190. This means once you’ve provided this information to your seller, subsequent sellers can send digital receipts to you and contact you through Square, but they will not see your full phone number or email address unless you first entered that contact information at their store.
- Our vendors that help us run our services; and
- Individuals whose information you or your seller provides to Square when you use your card to make a payment.
- For example, if you or your seller enters the email address for your family member when you make a payment, that family member may receive future automatic receipts and email marketing communications from your sellers. If you share a card account with a family member, the family member whose contact information was entered may also receive digital receipts linked to the card.
To learn more about how Square shares your personal information, review Square’s Privacy Notice.