Create and manage a service with Square Appointments
About services
A service appointment is a scheduled time when a service provider, such as a mechanic, technician, or stylist, will perform a specific task or provide a service. This could range from routine maintenance (like oil changes or check-ups) to more complex repairs or consultations. With Square, you can build and maintain a service library where you can add details about the services you offer, such as price, duration, and more. You are also able to add variations and modifiers to your services. For example, as a hair stylist you can charge less for short vs. long hair services.
Before you begin
You have two options for creating services:
You can create a service in your Square Dashboard.
You can create a service directly from the Square Appointments POS app.
Service Cost is available under Square Appointments Premium. This includes both setting a service cost and deducting service cost from commissions.
Create Service
You can create a service directly from the Square Appointments POS app or Square Dashboard.
- Open your Square Appointments POS app.
- Tap ≡ More > Items & Services > All Services.
- Tap Create Service.
- Enter the service details, including name, duration time, etc.
- If applicable, toggle on Block Extra Time to add extra time at the end of the service time.
- Tap Save.
- Sign in to your Square Dashboard and click Appointments or Payments > Appointments.
- Click Library > Services.
- Click Create service.
- Enter the service details, including name, duration time, etc.
- If applicable, toggle on Block extra time after appointment to add extra time at the end of the service time.
- Click Save.
Add a variation to a service
You can use variations to customize service duration and pricing from your Square Appointments app.
Select a service you’d like to add a variation to from the Service Library > click Add Variation.
Enter variation name, price details, and duration > Online Booking.
For each variation choose whether or not the variation will be bookable online and what team members can preform the service variation > Locations.
Choose which locations this service is available at > Tap Create and Add Another or select Done.
Click Save.
Add a color to a service
You can assign a color to each service to view your calendar by service instead of by staff member from your Square Appointments app. If there are multiple services for an appointment, the appointment will show multiple colors on your calendar.
Go to Items & Services from the menu.
Tap Services.
Select one of your services.
Tap the color badge and select the color you want to assign to the service.
Tap Save.
Repeat for your other services.
Enable Bookable Services
You can enable bookable services from your Square Dashboard or Square Appointments app.
- From your Square Dashboard, navigate to Payments > Appointments.
- Select Staff from the Appointments menu.
- Click the staff member.
- Toggle on Bookable by Customers Online.
- Adjust staff members’ hours and select services offered as necessary.
- Click Save.
Add service cost
You can add service cost for single or multiple variations from your Square dashboard.
From your Square Dashboard, Select Items > Service Library.
Select the variations you would like to edit.
Toggle on Track Service Cost.
Select the Cost type and the Service cost.
Click Save.