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Manage your Square for Retail subscription

Who is this article for?
This article is for business owners wanting to pause, unsubscribe, or reactivate their Square for Retail Free or Plus subscription.

About Square for Retail

Square for Retail is a full point of sale system designed to streamline your retail business so your sales, inventory, purchase orders, customer directory and reports are integrated.

Square for Retail offers two plans — anyone who signs up or Square for Retail will automatically be enrolled in a 30-day free trial of Square for Retail Plus. At the end of the trial, you can choose to subscribe to Square for Retail Plus to keep using advanced features, or you can downgrade to Square for Retail Free.

Before you begin

You’ll need access to a browser on your desktop or laptop computer to get started. You will need to be logged into your Square account using your business owner login. Managing your Retail subscription requires access to your Square Dashboard.

Pause your Square for Retail subscription

You have the option to pause your Square for Retail subscription for up to three months and resume at any time. To pause:

  1. From your online Square Dashboard, select Settings > Account & Settings.

  2. Click Business information > Pricing & subscriptions.

  3. Under Subscriptions, find your Square for Retail subscription and click Manage.

  4. Click Pause Subscription > Confirm pause.

Unsubscribe from your Square for Retail subscription

Whether you upgrade/downgrade, your account will retain all information (e.g. items, inventory, settings, etc.) throughout the process. If you upgrade, the paid features will be ready to use once you’ve confirmed your payment method. 

  1. From your online Square Dashboard, select Settings > Account & Settings.

  2. Click Business information > Pricing & subscriptions.

  3. Under Subscriptions, find your Square for Retail subscription and click Manage.

  4. Click Square for Retail free, click Continue and follow the prompts.

Reactivate your Square for Retail subscription

When you reactivate your account, all of your previous inventory and vendor information will be available. To reactivate:

  1. From your online Square Dashboard, select Settings > Account & Settings.

  2. Click Business information > Pricing & subscriptions.

  3. Locate Square for Retail Free or Square for Retail Plus and click Subscribe.

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