Customize self-serve ordering with Square Kiosk
About self-serve ordering on Square Kiosk
Customers can place orders at your Square Kiosk from the selection of items you add to your kiosk menu. You can customize the self-serve ordering experience by adjusting your Square Kiosk settings such as checkout options, order-ready notifications and adding a theme or logo to your kiosk menu.
Before you begin
You will need to Set up Square Kiosk hardware prior to the steps below. It is recommended that you also Set up Square Kiosk app and prepare your menu items and categories for Square Kiosk. Learn how to Add menu items and categories to Square Kiosk.
If you are using Square’s other self-serve ordering features — such as QR code ordering with Square Online — keep in mind that your ordering hours for Square Kiosk and ordering hours with QR codes will remain the same.
The steps outlined below require you to sign in to your Square account through the Square Dashboard.
Customize your kiosk welcome screen
You can customize your customer’s kiosk experience and the look of your welcome screen with preferred colours, background image and logo.
- Sign in to your Square Dashboard.
- Click Device Management > Kiosk.
- Select Customize kiosk theme.
From here you can change the site style, preferred colours and upload a logo to appear on your menu.
When selecting a background image or logo, keep in mind the maximum dimensions required for Square Kiosk:
- The maximum dimensions for a background image is 40 pixels tall, 180 pixels wide and up to 5 MB
- The maximum dimensions for a logo is 150 pixels tall and up to 5 MB.
- Sign in to your Square Dashboard.
- Click Device Management > Kiosk.
- Select Customize kiosk welcome screen > Background image.
- Choose the image you want to display on your kiosk welcome screen and upload.
- Click Save.
Edit your kiosk device profile settings
Customizable kiosk settings include tip options, dining options, gift card acceptance, loyalty programs and sending Order-Ready Texts.
- Sign in to your Square Dashboard.
- Click Device Management > Kiosk.
- Select Edit Kiosk Settings.
- Click on the kiosk device profile you want to edit.
- Select your preferred settings including tip options, dining options, gift card acceptance, loyalty and sending Order-Ready Texts.
You can set up Order-Ready Texts to notify diners when their order is ready to go.
- Sign in to your Square Dashboard.
- Click Device Management > Kiosk.
- Click Manage kiosk devices and then click the kiosk to open the Edit Device screen.
- Under Order-Ready Texts toggle ON collect phone number upon tapping pay.
- Click Save.