Accept $0 Payments With Square's Virtual Terminal

There may be instances where you need to accept a $0.00 payment using the Virtual Terminal in your Square Dashboard. For example, if your customer pays for a transaction in full using a voucher or if you are accepting payment outside of Square.

Accept a $0.00 Payment in Virtual Terminal

1. Enter $0.00 as the amount of the payment.

2. Select Record Cash Payment or Record Other Payment.

3. Click Charge.

You’ll see a final screen that reads Payment Recorded. Receipts are not automatically generated for $0.00 transactions. To view or send a receipt, click on the link to the Virtual Terminal Overview page and then click on the newly recorded transaction.

Accept a 100% Discounted $0.00 Payment in Virtual Terminal

1. Enter the amount of the payment, or select an item from your library to add to the current sale.

2. In the Add Discount modal, apply a 100% discount then click Add.

3. You’ll see the total is now $0.00.

4. Select Record Cash Payment or Record Other Payment.

5. Click Charge.

You’ll see a final screen that reads Payment Recorded. Receipts are not automatically generated for $0.00 transactions. To view or send a receipt, click on the link to the Virtual Terminal Overview page and then click on the newly recorded transaction.