Add Items and Categories to Square Online in the Site Editor
With Square Online item sync, items synced to Square Online from your Square Item Library can be changed to several different item types and displayed on your site as needed. In this article, we’ll review how to add and manage site items and categories from your site editor.
Note: You can also add and edit items from the Square Online Overview page in your Dashboard for additional tools not found in the editor. Learn more about adding items and categories to Square Online in the Overview page.
To understand all the Square Online tools and features in the editor, learn more about how to navigate the Square Online site editor. You can also check out how to manage Square Online item settings from your Item Library for additional item tools not found in Square Online.
Item Types and Visibility
Check out the item types found in Square Online you can display on your sites as needed.
Create a New Item
To create items from within the Square Online site editor:
Select + and choose Item from the drop-down menu.
To add specific types of items, such as donations, memberships, featured items and menu items, open a page, select the Add section button and choose one of the featured items sections. Select Add to place it to the page. Click the sections and select items to display.
First, enter essential information such as the item type, title, price and a description that will appear on the item page. Next, add one or more images and select a fulfilment method. From here, select Save to finish or select More options to access all item settings as seen in the Square Online Overview page.
View and Edit Existing Items
Create a New Category
You can create categories from within the Square Online site editor in a few different ways:
Select + and choose Category from the drop-down menu.
With a page open, select the +Add section button and choose the Featured categories section. Select the sections to choose the categories to display.
Note: You won’t be able to create more categories from within the editor if you’re using the Order Online ordering page template. Instead, create categories from your Square Online Overview page in Items > Site Categories and they’ll automatically appear on the Order Online page.
On the “add category” screen, give your new category a title, add an image and choose which items to add to the category. Save when finished to see the items you selected displayed on the category page.
View and Edit Existing Categories
To edit an existing category, open the Page drop-down menu, scroll down to Category pages and select the category you want to edit.
Select the category page to open the options. You can edit the category details and customize your category pages just as you can with item pages.
Note: You can’t edit existing categories from within the editor if you’re using the Order Online ordering page template. Instead, edit categories from your Square Online Overview page in Items > Site Categories and changes will automatically appear on the Order Online page.
Add Items and Categories to Your Navigation
You can add a link to your item and category pages using buttons, images or text just like any other page on your site. You can also add them to your navigation menu.
To do so, select the header section on your site. Then, select Navigation links in the editing panel to edit your navigation menu. Select Add navigation link, choose the type of page you want to link to and select or search for the specific item or category you want to add. Finally, select Save when finished, and you’ll see the page appear on your navigation menu. Learn more about how to create pages and navigation in Square Online.
You can add navigation links for your categories by selecting +Add navigation link in your editor. For Order Online templates, under Link to, select Category page and choose the category you want to link. For Shop All, select Shop All from the drop-down menu and enter a name for the link. Check the option Include nav links for categories to display the categories located under Shop All. If unchecked, the categories won’t display in the navigation.
Note: You’ll be unable to link to category pages when using the Order Online ordering page template.
If your items display as Unavailable or don’t appear at all on your Square Online site, there are a few things to consider that could be the cause. Learn more about troubleshooting non-visible items in Square Online.