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Set up your non-profit organisation with Square

Square POS

A point of sale for however you sell.

You can use Square as a non-profit organisation to process donation payments and collect donor information.

Sign up

To start accepting donation payments, create a Square account online or directly from your mobile device by downloading the Square Point of Sale app.

Most non-profit organisations can use Square to process payments and collect donor information. We accept applications from Incorporated Association and Unincorporated Association business entity types.

We are required under applicable laws to verify the identity of all Square account holders for all business entity types. If you are the account holder, you will need to provide your full legal name, date of birth and current address for verification. Additionally, you must also provide your ACNC Registration Number (if applicable) and your organization’s Australian Business Number (ABN) upon signup. You can’t create a Square account as an association without providing a valid ABN.

Learn more about the required information for signing up with Square.

Bank account details

You can link or edit a bank account from your online Square Dashboard or Square Point of Sale app. You will need your account name, full Bank State Branch (BSB), and bank account number to link your bank account.

Linking Timeframe

The bank account linking and verification process usually takes a few minutes, but for some banks verification can take up to 5 business days (excluding weekends and holidays). Square isn’t able to expedite the verification process.

One Signatory Required for Direct Debit or Withdrawal Authorisation

There must be only one signatory for your bank account. Square requires the ability to set up a direct debit on the account, in the event that you process a refund for a transaction we have already transferred to you. When Square tries to set up the direct debit, our request will fail as not all signatories will have authorised us to do this.

Minimum Balance

To verify your bank account, Square will transfer and withdraw a small amount. Sometimes this transfer and withdrawal may process simultaneously, so you’ll need at least $1.00 in your bank account before you begin the verification process.

Learn more about linking your bank account. If you run into any issues linking your bank account, read about bank account troubleshooting steps.


Discover a full breakdown of Square's fees and pricing.

Collect donations online

With Square Online, you can use the donation item type to accept donations on your website. Donation items are fully customizable and you can easily feature them on your homepage to raise awareness for your cause. Learn how to sell non-physical items (like donations) with Square Online for details.

Capture donor information

You can collect customer information right from the transaction screen of the Square Point of Sale app, as well as your Square Online website. Any details collected this way will be available in your Customer Directory so you can follow up with your donors and supporters at a later time. Learn how to get started with Square Customer Directory for details.

To track donations and view payment details, visit Transactions in your Square Dashboard.

Enable staff to collect donations

Team members can accept donations on your behalf by simply logging in to the Square Point of Sale app from their device using the email address and password associated with their account. Ensure your team members have the right permissions set up to accept donations. Learn how to set up custom permission sets for details.

Disclaimer: Please note that this guidance is general in nature and does not constitute legal, tax or any other type of professional advice. If you are unsure about your entity type or where to find the relevant information, we suggest that you consult with a professional.

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