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Create a Printer Profile and Connect a Printer on iOS

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Printer profiles allow you to send menu items or receipts to different printers at one location. Use printer profiles to save your settings to your iOS device and easily swap between connected compatible printers.

Printer Settings

When creating a printer profile on your device, you can use printers to:

Receipts

When you enable Use this printer for receipts, your printer will print bills, reports and open cash drawers. You can choose to print receipts manually or automatically.

Note: Automatically printing receipts will bypass the receipt screen and disable digital receipts. To send a digital receipt, go back into the Transactions tab.

In-person order tickets

When you enable Use printer for in-person order tickets, you can use order tickets to send orders to prep stations. Order tickets will print automatically after checkout. You can also configure the following settings:

  • Single item per ticket: This setting overrides grouping items and automatically prints each item, ungrouped, on its own ticket.
  • Combine identical items: Items with the same details will be automatically combined to form one line item.
  • Print kitchen names: Items, variations or modifiers printed from this station will print with their kitchen names. Kitchen names can be set up on your online Square Dashboard.
  • Compact tickets: This setting removes the margin at the top of the ticket to reduce printer paper usage.
  • Categories to print: Order tickets include all items. You can create categories to specify which items to print on the order ticket.

Online order tickets

When you enable Use this printer for online order tickets, you can use online order tickets to send online orders to prep stations. You can also configure the following settings:

  • Single item per ticket: This setting overrides grouping items and automatically prints each item, ungrouped, on its own ticket.
  • Print kitchen names: Items, variations or modifiers printed from this station will print with their kitchen names. Kitchen names can be set up on your online Square Dashboard.
  • Combine identical items: Items with the same details will be automatically combined to form one line item.
  • Compact tickets: This setting removes the margin at the top of the ticket to reduce printer paper usage.
  • Automatically print new orders: Online orders will automatically printe when it’s time to make them.
  • Categories to print: Order tickets include all items. You can create categories to specify which items to print on the order ticket.

Order ticket stubs

When you enable Use this printer for order ticket stubs, you can give stubs to customers for their order. Note: Order ticket stubs only print after an in-person order ticket is printed.

Void tickets

When you enable Use this printer for void tickets, you can print out any dockets to physically record voided transactions.

Ethernet Printer

Make sure the printer and your device are connected to the same Wi-Fi network. You can order swappable interfaces but be sure to request the Ethernet connection type on your printer. For iOS devices, Square needs access to your local network in order to connect to network printers. Toggle ON for Local Network in your device Settings > Square > Local Network to enable access, then relaunch the Square app. Your printer must have an Ethernet interface.

  1. Locate your wireless router with Ethernet port and make sure you have a strong Wi-Fi signal.

  2. Connect one end of the Ethernet cable into the rear panel of the printer, and plug the other end of the cable into the wireless router’s Ethernet port.

  3. From the Square app, tap ≡ More > Settings > Hardware > Printers > Profiles > Create Printer Profile.

  4. Enter a name for your printer profile and specify what the printer profile will be used for, such as Receipts, In-person order tickets, Online order tickets, Order ticket stubs and Void tickets.

  5. Review your printer settings - including the option to Automatically Print Receipt, Enter Custom Name or Number, Auto-Assign Ticket Numbers or selecting the specific categories to print on the ticket.

  6. Tap Save and then tap Assign printer.

  7. Select the printer from the list of connected printers or tap Connect new printer and follow the prompts to connect.

  8. Tap Save.

To connect multiple devices to the same Ethernet printer, assign each device to the same printer profile.

Wi-Fi Printer

  1. Ensure that your device is connected to your Wi-Fi network.

  2. From the Square app, tap ≡ More > Settings > Hardware > Printers > Create Printer Profile.

  3. Enter a name for your printer profile and specify what the printer profile will be used for, such as Receipts, In-person order tickets, Online order tickets, Order ticket stubs and Void tickets.

  4. Review your printer settings - including the option to Automatically Print Receipt, Enter Custom Name or Number, Auto-Assign Ticket Numbers or selecting the specific categories to print on the ticket.

  5. Tap Save and then tap Assign printer.

  6. Select the printer from the list of connected printers or tap Connect new printer and follow the prompts to connect.

  7. Tap Save.

Note: For iOS devices, Square needs access to your local network in order to connect to network printers. Toggle ON for Local Network in your device Settings > Square > Local Network to enable access, then relaunch the Square app.

USB Printer for Square Stand

  1. Plug your supported USB receipt printer into a power source.

  2. Plug the USB cable from your printer into the USB hardware hub.

  3. From the Square Point of Sale app, tap ≡ More > Settings > Hardware > Printers > Create Printer Profile.

  4. Enter a name for your printer profile and specify what the printer profile will be used for, such as Receipts, In-person order tickets, Online order tickets, Order ticket stubs and Void tickets.

  5. Review your printer settings - including the option to Automatically Print Receipt, Enter Custom Name or Number, Auto-Assign Ticket Numbers or selecting the specific categories to print on the ticket.

  6. Tap Save and then tap Assign printer.

  7. Select the printer from the list of connected printers or tap Connect new printer and follow the prompts to connect.

  8. Tap Save.

If you’re using a different Square app, like Square for Restaurants or Square for Retail, learn more about setting up your hardware.

AirPrint Support on iOS

AirPrint support on iOS helps the integration with any printer that supports Airprint protocol. You can now connect to popular Air print enabled kitchen and receipt printers from POS like:

StarTSP654II, Brother QL-1110 and StarTSP847II.

Learn more about AirPrint.

To get started:

  1. From the Square app, tap More > Settings > Hardware.

  2. Tap Printers > Profiles > Create printer profile.

  3. Enter a name for your printer profile and specify what the printer profile will be used for, such as Receipts, Bills and Reports, Order Tickets, or Order Ticket Stubs).

  4. Review your printer settings - including the option to Automatically Print Receipt, Enter Custom Name or Number, Auto-Assign Ticket Numbers or selecting the specific categories to print on the ticket.

  5. Tap Save and then tap Assign printer.

  6. Click Connect AirPrint printer and choose your printer.

  7. Tap Save.

You can edit your printer profile by selecting the profile from the list and tapping Edit. 

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