Customise Receipts and Invoices

You can customise the appearance of your invoices and customer-facing receipts from your online Square Dashboard. To do so, visit Account & Settings > Receipt. The appearance of both invoices and digital receipts is managed from this page.

If you have multiple locations, you can customise your receipt and invoice appearance for each location. 

Descriptive receipts and invoices help customers recognise purchases and prevent disputed payments.

Customisation Options

Option Description Digital Receipts Printed Receipts Invoices
Header Colour Select a colour that best represents your business. Yes No Yes
Business Name Add your business name to help customers recall their purchases. Yes Yes Yes
Logo Select a unique graphic symbol or emblem that embodies your business. Yes Yes Yes
Item Information Include item descriptions to help customers recall purchases. Yes Yes No
Business Location Help customers remember where a purchase was made by entering your business address. You can choose to show or hide a map of where the transaction took place by checking/unchecking Show location.* Yes Yes No
Custom Text Enter custom messaging to include announcements or special promotions. Yes Yes No
Return Policy Add your refund, exchange or cancellation policy. Yes Yes No
Referrals When customers use your referral link to activate a Square account, you’ll both receive free processing on up to $1,000 in sales over the next 180 days. Check the box next to “Show referral link” to include on your digital receipts. Yes No No
Other Information Add your phone number, website URL, and Facebook, Instagram, or Twitter accounts. Yes Yes No

Note: Maps will not show on receipts from manually entered payments.

You can also control your customer communication language right from your Square Dashboard. To choose the language:

  1. Visit your Account & Settings, select Locations.
  2. Click on the location you want to edit.
  3. Scroll down, you will see Preferred Language option for Receipt.
  4. Select the desired launguage and click Save.

Receipt Logo Tips

  • Your logo should be at least 200 pixels wide and 200 pixels tall.
  • The maximum size of the printed logo is 400 pixels wide and 200 pixels tall.
  • A printed receipt logo should be formatted as strict black and white, without any colour or shades of grey.
  • The logo image displayed in your Dashboard will look similar to your printed logo.