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Manage Your Subscriptions and Payment Methods

Square offers subscription services where you are billed monthly for all active paid services (excluding free trials). Subscriptions are built around your business – whether you're using Team Management to manage your staff and rosters or Square Appointments to manage your client's services – you can try the features for free for 30 days.

Square Subscriptions Offered

Currently, Square offers the following Paid Services:

Subscription 30-Day Free Trial

Try Square’s subscription services free for 30 days.

If you are enrolled in a free trial and wish to cancel the service, you will need to wait the full 30 days for the trial to complete. After the trial ends, you’ll have the option to subscribe or discontinue the service.

Note: If you subscribe mid-month, you will be charged a prorata amount for the remainder of the month.

Pay for Square Subscriptions

Square accepts Visa, Mastercard and American Express cards as payment methods for subscription services. Square will charge your credit or debit card on the first of the month. Your subscription fees will appear on your bank card statement, while transaction fees will appear in your transfer details report.

Applicable Subscription Taxes

Square’s subscription products are inclusive of GST and the entire amount, including GST, will be deducted from your preferred payment method at the time of billing.

View and Unsubscribe from Paid Services

You can view your subscription billing details from Pricing & Subscriptions on your Square Dashboard. If your business has multiple locations, your monthly bills and summaries can be seen on the location-specific dashboards. To switch location views, click Master Account in the grey filter at the top of this tab in your dashboard. You can also unsubscribe from subscription services at any time by clicking Cancel Service.

If you remove any subscription service, including your free trial, we’ll discontinue your subscription for that service on the first of the following month. You’ll continue to have access to that service through to the end of the current month. 

Pause Subscriptions

You can pause all of your subscriptions to Square products. Similar to a cancellation, each pause is managed per individual subscription. To pause a subscription:

  1. From your online Square Dashboard, visit Account & Settings.

  2. Click Businessinformation > Pricing & Subscriptions.

  3. Under Subscription Pricing, click Manage next to the appropriate subscription.

  4. Click Pause Subscription.

Note: You can pause for up to three months and unpause at any time.

To learn more about pausing subscriptions, visit our Pause Subscription FAQs.

Learn more about: Payment Processing

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