Square Glossary

Below, you’ll find definitions of terms that may be useful when using Square.

Analytics Terms and Definitions

Review the list of analytics terms below to help you better understand your sales reports with Square.

Term	Definition
Gross Sales	Overall product sales in a period, including modifiers, GST and discounts. This amount is not adjusted for refunds and doesn’t include tips collected on a sale.
Refunds	Amount of product refunded in a given period. It excludes partial refunds, and refunds of gift cards sales.
Discounts	Deductions applied at the time of sale. Discounts are calculated before tax and can be applied either as a percentage or dollar amount of the entire sale or to a specific item. Discounts applied to the sale of physical gift cards from Square are excluded.
Net Sales	Gross sales amount less taxes, and refunds. Net sales describe the overall product sales in a period, after the deduction of refunds and taxes.
Tax	When creating items, you can choose to include GST. To see the specific tax applied for each sale, visit Transactions in your online Square Dashboard. From here, you can also and view your tax report for a record of transactions with GST.
Tips	Gratuity added to the transaction by your customers. This excludes cash tips because they’re not recorded in the Square app. See the specific tip applied for each card payment in the Transactions list.
Total Collected	Total amount collected from the customer. Total collected includes net product sales in a given period, tax, tip, gift cards from Square sales and other cash rounding adjustments collected from the customer.