System updates

We’re experiencing issues that may affect your Square services. We’ll continue to update our status page with more information.


Edit Your Account and Business Settings

Learn how to edit your personal account details and business information.

Edit Your Account Settings

Visit Account & Settings in your online Square Dashboard to update your business name, email address, password, two-step verification and time zone settings.

Edit Your Email Address

To edit the email address associated with your Square account:

  1. Visit Account & Settings in online Square Dashboard.
  2. Under Personal information, select Sign in & security and click Update next to the current email address.
  3. If you already have Two-Step Verification enabled, enter and confirm the new email address you’d like to associate with your Square account > Click Next.

Note: If you’re not already using Two-Step Verification, select whether you’d like a verification code sent to the current email address or your phone number > Next.

Enter the verification code > Submit.
In case you don’t see the verification email in your inbox, check your spam folder or email filters. If you selected a phone number, make sure this number can receive SMS messages.
If you can’t access the inbox of your original account email or if you received a verification email and didn’t request the change, contact Square Support.

Note: Your email address is used to log in to your Square Dashboard and the Square app on your mobile device.

Edit Your Business Name

Your business name appears on your customers’ receipts and credit card statements. To change the business name:

  1. Go to Account & Settings in online Square Dashboard.
  2. Click Business information > About my business on the left-hand side of the page.
  3. Update your information and click Save.

Note: If you have up to three locations, you have the option to apply your business name to all of your locations when updating your business name. Click Update when changing your business name to have the updated name reflect across your locations, or click Skip if you do not want to have the updated business name reflected at all locations.

If you have four or more locations on your Square account, you will need to update each location individually. You can edit each location’s business name from the Locations section in your Account & Settings tab.

Update Your Password

Learn more on how you can Reset Your Password.

Create/Edit Owner Passcode

Your Owner Passcode can be used to access all areas of your Square account and to override actions on the Square Point of Sale app. For security, we recommend creating a separate Team Passcode for your team at Security > Team Permissions.

Enable/Disable Two-Step Verification

Learn more on how you can add an extra layer of security to your account with Two-Step Verification.

Select Time Zone

Select the appropriate time zone to ensure your transactions and reporting is displayed with the correct timestamps.

Edit Your Account Owner’s Name

Square currently does not allow sellers to change their Account Owner’s name. If you have legally changed the name you identify with, you will need to create a new Square account.

Edit Your Secure Contact Method

To update the secure contact information on file for your Square account:

  1. Go to Account & Settings > Personal Information > Sign-in and security from your online Square Dashboard.

  2. Select Manage ways to verify it’s you. You will need to have verified at least one contact method, phone number or email address, to update or add any additional secure contact methods for your account.

  3. Click Update next to the contact method you want to change and proceed through the verification process. Select Continue.

  4. Click Save.

Edit Your Australian Business Number (ABN)

It is not currently possible to change the ABN that was used when originally creating your Square account for tax reporting purposes. If you have changed your ABN, you will need to create a new Square account with the new ABN.

Note: When creating a new Square account, you will need to use a different email address to the one used for your initial account. If you’d like to continue using the same email address for the new Square account, you can change your existing Square account to a different email address using the instructions above.

Learn how to transfer items between Square accounts.

Learn more about: Payment Processing

Can't find what you need?