Connect Recommended Hardware to Square Terminal
Square Terminal makes it easy to connect compatible hardware accessories. To USB connect accessories to your Square Terminal, you’ll need to purchase a Hub for Square Terminal.
Check out our complete hardware compatibility list to ensure your hardware is compatible with your terminal.
Connect Hardware to Square Terminal
Connect your Square Terminal to the USB hardware hub, power adapter, and power adapter cable.
Once you have plugged in the power cable, power the terminal on.
Begin to connect your USB accessories or Ethernet cable.
When a piece of hardware is properly connected, Square Terminal will confirm with an on-screen notification as well as with an audio indication.
To test your hardware accessories:
Tap ≡ More from the navigation bar at the bottom of your screen.
Tap Settings.
Scroll to Hardware and tap the hardware you’d like to test from the list (e.g., Cash Drawers, Printers).
From here, you’ll see your USB-connected cash drawers, barcode scanners, and/or network-connected printers.
Learn more about connecting hardware to your Square Terminal:
Troubleshoot the USB Barcode Scanner:
In case you’re having trouble connecting your USB scanner, give the following troubleshooting steps a try:
Make sure your Square Terminal is plugged into the USB hardware hub, power adapter, and power adapter cable and ensure the power adapter is plugged into a power outlet.
Clear the hardware hub USB ports of any debris or dust.
Plug the USB scanner into a different port on the hardware hub.
Refer to the Quick Start Guide included in the packaging of your USB scanner. Select the quick guide specific to your USB scanner.
The Zebra LS2208 guide starts factory reset instructions on page 3.
The Honeywell Hyperion 1300g guide begins factory reset on page 1.
The Honeywell Voyager 1200g instructs factory reset starting on page 9.
If you’re having issues with your USB scanner and aren’t receiving any error messages, you’ll want to try restoring the factory settings.
For the Zebra scanner:
From page 3 of the Quick Start Guide, scan the barcode labeled Set Factory Defaults while the scanner is plugged into the USB hardware hub.
Unplug the USB scanner and plug it back into the hardware hub.
If you connect your USB scanner and receive an error message that states “USB DEVICE IS NOT COMPATIBLE,” you’ll need to reset your scanner. To do so:
From page 4 of the Quick Start Guide, scan the barcode labeled USB Keyboard HID while the scanner is plugged into the USB hardware hub.
Unplug the USB scanner and plug it back into the hardware hub.
If you do not have the Quick Start Guide that was included in the original scanner packaging, print a copy from a compatible device. You are unable to scan the included barcodes from a monitor or screen. If you continue to experience issues with your hardware, you can contact Zebra at 1-800-653-5350. Honeywell’s support can be contacted directly at 1-800-782-4263.