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Set up Square Terminal

What’s In The Box

Let’s get your Square Terminal up and running. Start by taking a quick look at what’s in the box.

What's in the Box

Power Up

1. Remove the protective wrap.
Lift your Square Terminal out of the box and remove the plastic wrap.

2. Power Square Terminal On.
Your Square Terminal should come already charged and ready to use. Press and hold the power button on the left side of Square Terminal. To power the device on, you’ll need to hold the power button for 3 seconds.

Charge your Square Terminal

Charging Square Terminal

1. Plug the power adapter into the port on the side of the Square Terminal.

2. Plug the power adapter cable into the power adapter.

3. Plug the other end of the power adapter cable into a power outlet.

Mount Square Terminal

While Square Terminal is portable, you do have the option to secure your Square Terminal to your counter or other surface. If you’d like to secure your Square Terminal, you can buy a mount on Square Shop or use Terminal with other commercially available camera mounts.

The 1/4” mount receptacle on the bottom of your Terminal is designed to fit with many widely available camera-style mounting accessories. Simply follow the mount’s instructions to secure it to your counter or another surface, then screw Terminal onto the mount using the receptacle on the bottom of Terminal.

Connect to Your Network

When you turn on Square Terminal for the first time, you will be asked to connect to a network. You can connect your Square Terminal to your network through either WiFi or Ethernet (with purchase of Hub for Square Terminal). Keep in mind, you won’t be able to connect your Square Terminal to a captive portal network or unsecured networks. A captive portal is a network that requires you to agree to terms or conditions or provide a login to access the internet connection (these networks are common at coffee shops, airports and other public internet access points).

WiFi

To connect via WiFi:

  1. Follow the Get Started prompts on your device.
  2. Select WiFi and choose a secure network. Enter a password if necessary.
  3. Hit Next.

Ethernet

To connect your Square Terminal via an Ethernet cable, you’ll need to purchase Hub for Square Terminal. Once you have Hub, you can connect your Ethernet cable to your Square Terminal.

To connect via Ethernet:

  1. Plug the hub into the port on the side of the Square Terminal.
  2. Plug the power adapter cable into the power adapter.
  3. Plug the other end of the power adapter cable into a power outlet.
  4. Plug your Ethernet cable into the hub.

Set Up Accessories

Your Square Terminal will automatically connect to your network once the Ethernet is plugged into the hub and the hub is connected to power.

Load Receipt Paper

Your Square Terminal has a built-in printer. To print receipts on your Square Terminal, you’ll need to first load your paper:

Load Receipt Paper

  1. Open the printer door, located above the screen on the top of your Terminal.
  2. Unroll your new printer paper slightly, set it on the printer door with the unwound paper on top and the loose end facing out of the Terminal, away from your screen.
  3. Ensure your paper follows the curve of the roll and it is not bent. Close your printer door and tear the excess paper towards the screen.

You’re all set! If you have correctly inserted your printer paper, you’ll be able to print your customer’s receipts. If your receipts don’t print, you may need to reorient the printer paper. You can test your receipt printer by heading to Settings > Device > Printer > Test Print.

Note: When tearing receipts for your customers, it’s best to tear the paper toward the screen of Square Terminal. Pulling the paper away from the screen may cause the printer door to open.

Creating Your Account and Signing In

If you already have an existing Square Point of Sale account, simply sign-in to your account using either your email address or by creating a new device code in Dashboard. If not, you can create an account on your computer or on Terminal. When you create your account, you’ll be able to create items, set up taxes, and enable your employees.

Connect Recommended Accessories

Square Terminal makes it easy to connect compatible cash drawers, receipt printers, and bar-code scanners. Learn more on how to connect recommended hardware to Square Terminal.

Help and Support

Also, find answers to Square Terminal faqs and review the Terminal troubleshooting tips to find answers to common issues.

Need help? Contact our Support Team if you have any trouble setting up your new Square Terminal.