Square Appointments

Fill last-minute cancellations and gaps with a waitlist.

Keep your customers informed, engaged and ready to visit with real-time notifications and wait time estimates.

Say goodbye to no-shows with waitlist software.

During busy periods, having waitlist software can save you time and reduce stress by ensuring you can always fill unexpected gaps in your calendar.

Make life easier for you and your customers.

With Square Appointments waitlist feature let your customers easily add themselves to your waitlist when booking online if their preferred appointment date and time is unavailable.

You can also add customers to your waitlist from any device, no matter where you are, and review your waitlist at any time to fill your team’s schedule.

Maximise your time by filling gaps in your calendar.

If you have a gap in your schedule due to a cancellation, you can send an automated email / SMS notification to all waitlisted customers that have requested availability matching the appointment time.

Manage the waitlist from your dashboard or on your mobile customisation

Using the Square Appointments dashboard is easy when you’re at the front desk or in your office. If you’re on the go, you can still keep on top of your waitlist by using the Square Appointments app.

Start using Square Appointments today.

Scheduling that puts time in your hands.

Adding customers to your waitlist is easy.

When a client is added to the waitlist, whether through the online booking site or added directly, the client will receive a notification that they’ve successfully been added to the waitlist.

Learn more about setting up waitlists with Square Appointments >

Add customers yourself from your Square Appointments dashboard or the Square Appointments app.

Allow your customers to add themselves by including a ‘Join waitlist’ call to action on your Square online booking site.

‘Square and Square Appointments have created more ease and systemised processes within my salon, making it easier to take on more people, expand my business and take away the stress of feeling like I’m being stretched in every direction.’

Lois Williamson
Owner of Si Belle Beauty, Essex, UK

Square Appointments is more than just a scheduling app.

Free online booking website

Create a website you can be proud of for free and without any technical skills. Add a booking feature so customers can book your services any time they want without any effort on your part.

Google Calendar sync

Have all the reservations booked on Square Appointments automatically transferred to your Google Calendar. See at a glance what time is taken and what is still available.

Multiple location management

Easily keep track of customers, employees and inventory across multiple locations. Always know what and who is in which location at what time. Make changes and updates to any location from your Square dashboard or the app.


Allow customers to pay in instalments with Clearpay. When a client makes a purchase, you get paid upfront immediately and your client pays four interest-free instalments over six weeks.*

*Late fees may apply. Eligibility criteria apply. See clearpay.co.uk for more details.

Staff management

Help your customers remember to show up or cancel by having Square send them automated confirmation and/or reminder messages. These can be sent by email or text message.

Confirmation and reminder messages

Help your customers remember to show up or cancel by having Square send them automated confirmation and/or reminder messages. These can be sent by email or text message.

Pick the plan for you.

No hidden fees. Change or cancel any time.
Custom pricing and discounts are available for qualifying businesses.


The basics to run your own business while staying ahead of schedule.


for a single location.

Per transaction:

  • 1.75% (in person)
Get started free
Top Free Features:
  • Unlimited staff accounts
  • Custom booking website and social media integrations
  • Integrated payments
  • Automatic text and email reminders
  • Automated contracts
See more


More advanced features for growing teams that offer top-notch service.


per location.

Per transaction:

  • 1.6% (in person)
Start free trial
Top Plus Features:
  • Everything in Free
  • Customer confirmation texts and emails
  • Cancellation policy and fees
  • Waitlist
  • Appointments reports
See more


A complete plan that meets complex booking and staff management needs.


per location.

Per transaction:

  • 1.6% (in person)
Start free trial
Top Premium Features:
  • Everything in Plus
  • Advanced Access
  • Select scheduling features from Square Staff
  • Resource management
  • Custom staff commissions
  • Custom contract fields
See more

Cancellation policies and no-show protection are available with Square Appointments Plus and Premium. You can get started with a 30-day free trial of Plus or Premium to see if it’s right for you. Start free trial.

Contact sales for custom pricing

For businesses that process over £200K in annual card sales, we can apply custom prices to transaction fees and hardware. This plan includes everything in Premium, a dedicated Account Manager and discounts on optional business tools, such as Square Online, Square Marketing and more. Contact sales

Compare plans

For payments taken online, by invoice or keyed in manually, see card-not-present processing rates.

Make the most of Square.

Square brings all your business needs together with an all-in-one solution.