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Upload and manage item images

Who is this article for?
  • Sellers with general items permissions. Set permissions in the Square Dashboard.
  • About item images

    Product images are a key element of a successful business, especially of an ecommerce website. Adding images also helps improve the checkout experience for your staff and customers. Images are visible on the point of sale when staff are ringing up customers, and when customers browse on your Square Online website.

    Before you begin

    You have two options for uploading item images:

    • Manage images from the Square Dashboard on a laptop or desktop computer

    • Manage images from the Square POS apps and devices

    Keep in mind the following requirements and recommendations when uploading images:

    • Square supports the following file types for item images: JPG, GPEG, PNG, GIF.

    • Images can be up to 20MB, but we recommend 500KB or less for faster webpage loading speeds.

    • Images can be up to 2560 x 2560 pixels. We recommend at least 2000 x 2000 pixels with a 1:1 aspect ratio.

    Images uploaded to your item catalog will sync across your Square app(s) and devices, and Square Online.

    You cannot have different images for the same item across Point of Sale, Square Online, and Square for Retail.

    Upload item images

    Square Dashboard

    1. Sign in to your Square Dashboard and click Items & Orders > Items.
    2. Click on the selected item from the list or Create an Item.
    3. Below the Description field:
      A. Drag and drop your image or,
      B. Click Upload to add an image file from your device or,
      C. Click Browse image library > Library to choose multiple images.
    4. If needed, you can add images to variations by clicking the item variation.
    5. Click Save.

    You can select the trash icon over an existing image at any time to delete it.

    Square POS apps

    1. Open the Square app and tap ≡ More.
    2. Tap Items > All items.
    3. Tap on the selected item from the list.
    4. Tap on the square icon with your item’s name.
    5. Select Take Photo to use your device’s camera, or Choose Image to add an image file from your device.
    6. Crop your photo if needed, then click Done Cropping.
    7. Click Save.

    You can select the trash icon over an existing image at any time to delete it.

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