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Send Bill Pay payments

Who is this article for?
  • Sellers and team members with the Manage subscriptions to Square services and Add-ons permission that want to send a payment with Square Bill Pay. Set permissions in Square Dashboard.
  • Square Checking account holders.
  • About Square Bill Pay

    Square Bill Pay lets you organize and streamline outgoing payments by paying bills and vendors using your Square Checking account or any debit or credit card. 

    On iOS devices, Bill Pay is available in the Square Invoices app, Square Appointments app, and in the add-on libraries for the Square POS app and Square for Retail app. For Android devices, Bill Pay is available in the Square Invoices app, and in the add-on library for the Square POS app.

    Before you begin 

    • If your vendor’s bank account information is recorded, funds will arrive in their bank account one to two business days after you initiate the payment.

    • Your vendor needs to provide their bank account information in order to be paid by direct ACH transfer. You can enter those details manually if you have them when creating a bill. If not, Square will send a request to your vendor to securely provide them. If neither option is suitable, we can email a digital check to your vendor that they can download, print, and deposit. To have Square mail a paper check on your behalf, you need to provide the physical address of your vendor or a P.O. Box.

    • If your vendor’s bank account isn’t recorded, Square will charge your payment source on the scheduled payment date, and your vendor will have seven days to choose how they want to receive the payment. Your vendor can choose to receive payment one of two ways: by ACH bank transfer or by a digital check. A digital check is a check in PDF format that Square emails to your vendor. They can then download, print, and make a mobile check deposit.

    • Your vendor will receive a reminder email within four days if they haven’t chosen how they want to receive the payment. If your vendor does not respond in seven days, the payment will be canceled and you will receive a refund to your original payment source.

    • If you connect to a verified company within our network when adding a new bill, Square will connect your account and send electronic payments directly. You can expect your account to be posted in one to two business days.

    • If your vendor does not deposit your check within 90 days, the check will be void. You will need to contact the vendor to discuss payment.

    Upload a bill

    Square Dashboard

    1. Sign in to Square Dashboard and go to Payments > Bill Pay.
    2. Click Add bill > Upload a bill.
    3. Select a PDF or an image file.
    4. Square will import the document as an attachment and automatically extract information such as the bill amount, due date, and vendor information (name, contact, and bank account, if available).
    5. Verify the bill information is correct.
    6. Configure your payment method and delivery settings and click Schedule payment.

    Square POS app

    1. Open the Square POS app and select Bill Pay and tap +.
    2. Tap Take a photo.
    3. Take a photo of the bill, then tap Use Photo. Square will import the photo as an attachment and automatically extract information, such as the bill amount, due date, and vendor information (name, contact, and bank account, if available).
    4. Verify the bill information is correct.
    5. Configure your payment method and delivery settings.
    6. If you want to schedule a payment, select the date the payment will be withdrawn from your account.

    Manually add a bill

    Square Dashboard

    1. Sign in to Square Dashboard and go to Payments > Bill Pay.
    2. Click Add bill > Add bill manually.
    3. Enter your bill information, such as the bill amount, due date, and vendor information.
    4. Click Frequency > One time.
    5. Verify the bill information is correct.
    6. Configure your payment method and delivery settings and click Schedule payment.

    Square POS app

    1. Open the Square POS app and select Bill Pay.
    2. Tap Pay a bill > Enter manually.
    3. Enter your bill information, such as the bill amount, due date, and vendor information.
    4. Verify the bill information is correct > Next.
    5. Configure your payment method and delivery settings and tap Schedule payment.

    Forward a bill from your email 

    Square Dashboard

    Use a unique Bill Pay email address to forward bills from your inbox or share it with your vendors to receive bills directly. Square will scan the details and add them to your bill list for your review.

    Set up email forwarding by either:

    • Going to Pay bills, then click the Add bill drop-down menu > Forward from email.
    • Going to Bill Pay > Settings > Email forwarding.

    Once you click the Forward from email option, copy the forwarding email address and open your email inbox to forward the invoices. Forwarded bills will show up in the Pay bills list view once it’s processed.

    To ensure that your bill scans correctly, verify that your email includes a bill attachment. Supported file types include PDF, JPEG, or PNG.

    Square POS app

    Use a unique Bill Pay email address to forward bills from your inbox or share it with your vendors to receive bills directly. We’ll scan the details and add them to your bill list for your review.

    You set up email forwarding by either:

    • Tapping Bill Pay, then tap + > Forward from email.
    • Going to Settings > Bill Pay > Email forwarding.

    Once you click Forward from email, copy the forwarding email address and open your email inbox to forward the invoices. Forwarded bills will show up in the Pay bills list view once it’s processed.

    To ensure your bill scans correctly, verify that your email includes a bill attachment. Supported file types include PDF, JPEG, or PNG.

    Pay a bill with your Square Checking account  

    You can pay recurring bills, utilities and other expenses by going to the biller’s website and entering your checking account information.

    Square Dashboard

    1. Sign in to Square Dashboard and go to Banking > Balance.
    2. Within the Do more with your money section, click Pay bills.
    3. A confirmation code will be sent to your email. Enter the code and click Continue.
    4. Choose to pay a bill with a debit card or via bank transfer, then follow the prompts to pay your bill.

    Square POS app

    1. Open the Square POS app and tap More > Balance > Pay bills.
    2. A confirmation code will be sent to your email. Enter the code and tap Continue.
    3. Choose to pay a bill with a debit card or via bank transfer, then follow the prompts to pay your bill.

    Schedule a payment 

    When scheduling payments, the payment will arrive in your vendor’s account one to two business days after the selected date. Paper checks are expected to arrive in four to six business days after initiating the payment.

    Square Dashboard

    1. Sign in to Square Dashboard and go to Bill Pay.
    2. When adding or editing a bill, go to Schedule payment.
    3. You can reference the due date and schedule when to initiate your payment.
    4. Click Schedule payment.

    Square mobile apps

    1. Open the Square POS app, Square Invoices app, Square for Retail app, or the Square Appointments app and select Bill Pay.
    2. When creating or editing a bill, tap Next or •••, then tap Schedule payment.
    3. From the Schedule payment section, reference the due date and schedule when to initiate your payment.
    4. Tap Schedule.

    Cancel a payment 

    Square Dashboard

    1. Sign in to Square Dashboard and go to Bill Pay > Pay bills.
    2. Select a bill and click ••• > Cancel payment.
    3. Click Cancel payment to confirm.

    Square mobile apps

    1. Open the Square POS app, Square Invoices app, Square for Retail app, or the Square Appointments app tap Bill Pay.
    2. Select a bill and tap ••• > Cancel payment.
    3. Tap Cancel payment to confirm.
    4. Follow the prompts to completion.

    Canceling a bill will initiate a refund and stop the payment to your vendor. You'll see the amount refunded back to your payment method in one to two business days.

    If a vendor's bank account is already on file, a transfer can only be canceled the same day before 5pm PT. After this time, the transfer can't be cancelled and you must resolve the payment with your vendor. To cancel a pending transfer or a pending check that has been issued but not deposited, contact us.

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