Connect a supported printer to the Square app on your iPhone or iPod touch. If you have any connectivity issues after following the steps below, learn how to troubleshoot your printer. Once your receipt printer is connected, learn more about printing receipts and order tickets.

Connect Ethernet Printers and iPhones

To get started:

  • Make sure your printer has an Ethernet Interface. You can order swappable interfaces, but be sure to request the Ethernet connection type on your printer. 
  • Locate your Wireless router with an Ethernet Port. 
  • Make sure you have a strong Wi-Fi signal.
  • Check that your receipt printer and iOS device are connected to the same Wi-Fi network.

To connect your Ethernet Interface printer:

  1. Connect one end of the Ethernet cable into the rear panel of the printer, and plug the other end of the cable into the wireless router’s Ethernet port.
  2. Tap Settings > Printers > Create Printer Station.
  3. Tap Printer and select your printer.
  4. Tap Print Test to confirm that your device and printer are connected.
  5. Tap the back arrow and make sure to turn on Receipts, Order Tickets, and Order Ticket Stubs depending on your needs.
  6. Tap Save.

To connect more than one iPhone/iPod touch to the one Ethernet printer, repeat these steps with each mobile device. If you’d like to use one iPhone/iPod touch with multiple printers, follow the same steps above for each printer. 

Connect Bluetooth Printers and iPhones

To get started, make sure:

  • The battery is charged and the device is connected to an AC outlet.
  • Receipt paper is loaded.
  • The printer has been turned on. 

For more information on the initial setup of the printer, refer to the manufacturer’s manual for your model: Star Micronics SM-S220i and Star Micronics SM-T300i.

To connect your Bluetooth receipt printer:

  1. Visit your iOS device settings. Tap Settings > Bluetooth > toggle Bluetooth on.
  2. Press the device’s home button and open the Square app.
  3. From the app, tap:Three Horizontal Lines or the down arrow at the top of the Square Register: Register Switcher
  4. Tap Settings > Hardware > Printers.
  5. Toggle “Connect a Bluetooth Printer” on and follow the steps. 
  6. Return to the app. Tap Settings > Printers. > Create Printer Station.
  7. Tap Printer and select your printer.
  8. Tap Print Test to confirm that your device and printer are connected.
  9. Tap the back arrow and make sure to turn on Receipts, Order Tickets, and Order Ticket Stubs depending on your needs.
  10. Tap Save.

Note: Bluetooth printers are only compatible with devices running the latest version of Apple iOS.

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