Grouping Items with Square
With Square, you can group items in order tickets to help your team fulfil orders efficiently and read tickets quickly to see how many of the same items need to be made or collected for an order. It will also allow you to save paper for printed tickets. When there are multiple identical items in the same order, items are grouped together regardless of how they were entered in the order.
Items will only group together if they have the exact same details, including identical or no modifiers, variations, dining options and notes. Item order will always revert to the first time an item appears on the list. Even if two items have the exact same modifiers, if the modifiers are ordered differently, then the items will not group together on the order ticket.
You can customise your item grouping settings from the Square Point of Sale, Square Restaurants POS or Square Retail POS app. To do so:
Tap ≡ More > Settings.
Go to Hardware > Printers > tap the relevant printer to access Printer Settings.
Scroll down to ‘In-person Orders’.
Toggle on Combine identical items. Items with the same details will then be automatically combined into one line item.
If you toggle on Single item per ticket, this setting overrides grouping items and automatically prints each item, ungrouped, on its own ticket.
Note: Combine identical items is off by default for existing printer profiles but will be enabled by default for all new printer profiles you create.
Get started on KDS
To group items on Square KDS:
Go to Settings > Devices from your online Square Dashboard.
Tap Kitchen settings.
Under ‘Grouping items,’ toggle on Combine identical items.