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2-Step Verification

2-Step Verification is a tool that provides an extra layer of security for your Square Account, protecting your account from unauthorised access.

How It Works

With 2-Step Verification, you and your team members will be asked to enter a verification code from Authenticator each time you sign in to your Square Account.

If you don’t want to enter a verification code every time, select “Remember this device for 30 days” in your online Square Dashboard. Every 30 days, you’ll be asked to sign in with a verification code.

Note: Only select the option to ‘Remember this device for 30 days’ from a computer or device that you own or control. Don’t set this option on public devices. To cancel a 30 day session, reset your Square account password.

Set Up 2-Step Verification

Turning on 2-Step Verification for an account will automatically require all team members to set up the feature and use it to log in to the account. To enable 2-Step Verification:

  1. Sign in to Account & Settings > Personal Information in your online Square Dashboard.

  2. Click Activate 2-Step Verification.

  3. Set up the Authentication App:

    • Download the Google Authenticator App.

    • Scan the barcode into your Authentication App.

    • Enter Verification Code generated in your Authentication App.

    • Click Verify.

Team Members and 2-Step Verification

If you’re using 2-Step Verification and have team members with log-in access for the online Square Dashboard or Square Point of Sale app, the team members will be prompted to set up 2-Step Verification for their own devices. 

Existing team members will receive an email with instructions on how to complete setup. If team members don’t turn on 2-Step Verification after reading the email, they’ll be required to do so the next time they log in to the Square account. New team members will automatically see 2-Step Verification setup when they create a new team member account.

Note: This feature applies to all team members with access to the online Square Dashboard or Square Point of Sale app and can’t be made optional for a select few.

If you’re running into trouble using 2-Step Verification, review these troubleshooting tips.

Edit or Disable 2-Step Verification

Full Access Team Members can change the 2-Step Verification settings of an account. To do so:

  1. Sign in to Account & Settings > Personal Information in your online Square Dashboard.

  2. Update your settings by adding a new phone number or an Authentication app, or click Disable 2-Step Verification to remove the feature entirely for you and all team members.

Learn more about protecting your Square account information.