Square Team App for Team Members
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The Square Team app gives team members the ability to clock in/out, request time off, view their hours worked via shifts, view their pay for the week and view/edit their team profile – all from their own iPhones or Android devices, at no additional charge. This also enables a contactless, hygienic clock-in option – reducing the need for shared surfaces and potential crowding around the point of sale.
There are a few ways to get started with the Square Team app. If you’re currently a team member with an email address already associated with your team profile, as well as the ability to log in to Mobile Point of Sale or Dashboard, you can download the app directly to your iPhone or Android device.
Note: For team members that already have email addresses associated with their team profile, you’ll need to have your permissions reassigned to receive an automated invite to use the Square Team app. To do so, your employer can visit your team profile on their online Square Dashboard and select Edit under the Permissions section. After ensuring that you have the correct permissions, they’ll click Save.
To download the app:
Download the Square Team App for iPhone
Tap the App Store icon on your iPhone.
Tap the search icon (magnifying glass) > search for Square Team.
Tap Get next to the Square Team app icon and follow the prompts to complete the download.
Follow the prompts to set up your app.
Note: If you need help with your Apple ID, please contact AppleCare.
Download the Square Team App for Android
Tap the Google Play icon on your device.
Tap the search field or icon (magnifying glass) > search for Square Team.
Tap the result Square Team > Install > follow the onscreen instructions to complete the download.
Once you have downloaded the app, tap Open or locate the Square Team icon on your home screen > open the app.
Note: If you need help setting up your Google account, please contact Google Help.
If you don’t currently log in with an email, you’ll want to make sure your employer adds an email address and permissions to your team profile. By doing so, you’ll receive an invitation to create a Square Team account that can be used with the Square Team app.
Remote Clock in/out
As a team member, you will only be able to clock in/out remotely for a shift or break if your employer has enabled the feature in the online Square Dashboard, and you’ve enabled location tracking for the Square Team app. You will still have the ability to view shifts if this setting is not enabled.
Once you have downloaded the Square Team app, you will be able to utilise a number of different features throughout the workday. You can find information on how to navigate the Square Team app below.
Main Overview Screen
From the main screen, you can view your hours worked and estimated earnings for the current pay period, clock in/out and view your shifts. When you clock in, you will also have the ability to tap the Add note button to include a note with your shift details for the day. Note: Estimated earnings are based on data entered by your employer – this is your estimated gross weekly earnings and may not reflect actual wages to be paid. It doesn’t include commissions, deductions or taxes.
Tap the Clock In, Take Break or Clock Out buttons from the Home screen of the Square Team app to track your time. You can also tap the Add note button when you clock in to leave a note to the account owner or manager(s). If your employer has turned on cash tip tracking, you’ll be prompted to provide the amount of cash tips you earned during your shift before clocking out or switching jobs.
Note: Your employer will need to enable permissions to allow you to track time from the app.
If you have been assigned different job types or locations, you can view or switch these by tapping the Gear icon in the upper-right corner of the Home screen. To ensure accurate shifts, all team members will need to allow the Square Team app to use their location while using the app. Learn more about enabling location services.
Note: Depending on the Time enforcement settings your employer has set through Team Management, you may not be able to clock-in early or end your break(s) early. If either or both of these settings are enabled, you will only be able to clock-in once your shift starts and will need to take your break(s) in their entirety.
Manage your shifts by keeping an eye on your hours worked and breaks taken. You will have the option to tap on a specific timecard to view the regular, overtime and total hours worked that shift, along with past notes associated with the timecard in question. If your employer is subscribed to Team Plus, you can also request edits for past shifts, including changes to job title, clock-in time, clock-out time, breaks and notes associated with your shift.
View your schedule and shift details, including hours scheduled and what job title your shift is scheduled for. In addition, by selecting More from the homepage, you can update your Availability and Notifications associated with your schedule. With Team Plus specifically, you'll also receive reminders to clock in and out for your scheduled shifts.
Tap the three horizontal lines on the bottom navigation bar to view and edit:
To view your personal information, tap your name at the top of the navigation bar.
To request time off, tap the Request time off button, select the time frame you want to request off with the date selector tool, add an optional note and tap Request off.
Tap Sign Out to exit the app.