Unarchive items in Square Dashboard and the Retail POS app
About unarchiving items
In Square Dashboard and the Square Retail POS app, you can unarchive items to make them visible again and to continue selling them in the Square apps.
You have four options for unarchiving items in Square Dashboard:
Unarchive a single item
Unarchive multiple items in bulk
Unarchive multiple items with the bulk import tool
Unarchive items with a purchase order
You have five options for unarchiving items in the Retail POS app:
Unarchive a single item by scanning the barcode
Unarchive a single item through a return
Unarchive a single item by receiving stock
Unarchive multiple items by counting stock
Unarchive items with a purchase order
Before you begin
To unarchive items, you need to have previously archived items and access to your Square Dashboard or the Retail POS app. Learn how to archive items in Square Dashboard. To unarchive items by scanning the barcode in the Retail POS app, you need to have a compatible barcode scanner connected or a camera on your iOS device. Learn how to connect a barcode scanner to Square.
Unarchive items in Square Dashboard
You can unarchive a single item or multiple items at once in Square Dashboard.
- Click the three dots (•••) on the row of the item you want to unarchive.
- From the drop-down menu, click Unarchive.
- If your item has variations, click Unarchive to confirm you want to archive all item variations.
- Check the box next to each item you want to unarchive.
- Click Actions > Unarchive.
- In the exported file, go to the Archived column.
- Change the cell from Y to N.
- Import your file by going back to your Item library and selecting Actions > Import Library.
- You can also click the three dots (•••) next to the purchase order you want to receive, then click Details.
- Review your purchase order.
4.
Unarchive items in the Retail POS app
You can unarchive a single item or multiple items at once in the Retail POS app.
- Open the Retail POS app.
- Tap Unarchive from the Unarchive to continue notification.
- Complete the transaction.
- Open the Retail POS app and tap ≡ More > Transactions.
- Locate the original transaction by either swiping your customer’s card or searching for the receipt number.
- Tap Return or Exchange.
- Select the item(s) to restock or tap Skip Restock. Tap Next.
- You can either issue a refund or search your item library to add additional items to the cart. The cart amount will automatically adjust, calculating the difference between the original and replacement items.
- Tap Refund, then choose a refund method and a reason for refund.
- Tap Refund to finalize the transaction.
- Open the Retail POS app.
- Tap Inventory > Stock overview > Receive stock.
- Search for or scan the barcode on an archived item, then tap Continue.
- Tap Unarchive from the Unarchive to continue notification.
- Choose an amount to receive, then tap Continue.
- Tap Confirm Receive to unarchive the item.