Manage Your Subscriptions and Payment Methods
Square offers subscription services where you are billed monthly for all active paid services (excluding free trials). Subscriptions are built around your business – whether you’re using Team Management to manage your staff and rosters or Square Appointments to manage your client’s services – you can try the features free for 30 days.
Square Subscriptions Offered
Currently, Square offers the following Paid Services:
Square Appointments Plus or Premium
Square for Retail Plus or Premium
Square Invoices Plus or Premium
Square for Restaurants Plus or Premium
Subscription 30-Day Free Trial
Try Square’s subscription services free for 30 days.
If you’re enrolled in a free trial and wish to cancel the service, you’ll need to wait the full 30 days for the trial to complete. After the trial ends, you’ll have the option to subscribe or discontinue the service.
Note: If you subscribe mid-month, you will be charged a prorated amount for the remainder of the month.
Pay for Square Subscriptions
Pay with a Credit Card
Square accepts all major credit cards as a payment method for subscription services. Square will charge your credit card on the first of the month. This method of payment is best if you want to separate your subscription service expenses from your transaction fees. Your subscription fees will appear on your card statement, while transaction fees will appear in your transfer details report.
Note: You’re currently unable to pay for Square’s Team Management features with a transfer adjustment.
Applicable Subscription Taxes
In any province where sales tax on Square’s subscription products may apply, you will be charged the applicable sales taxes over and above the price of the subscription. This will be automatically applied to the amount of your subscription, and the entire amount, including tax, will be deducted from your preferred payment method at the time of billing.
View Paid Services
You can check the status of your subscriptions and trials with Square directly from your online Square Dashboard or from within your Accounts & Settings tab.
For a quick summary of your subscription status, follow these steps:
Sign in to your online Square Dashboard and click your business name in the top right corner.
A menu will expand with a basic overview of your subscriptions.
From there, you can click an individual subscription to view more details, such as remaining days of a trial. Click Manage All to view and manage all of your subscriptions in the Accounts & Settings tab.
You can also access your subscriptions by viewing Pricing & Subscriptions.
To do so:
Sign in to your online Square Dashboard and click Settings > Account & Settings.
Click Business information > Pricing & Subscriptions.
From the Pricing & Subscriptions tab, you’ll be able to view your subscription pricing, previous bills and all of your monthly statements. If your business has multiple locations, your monthly bills and summaries can be seen on the location-specific dashboards. To switch location views, click Master Account in the grey filter at the top of this tab in your dashboard.
Unsubscribe from Paid Services
You can also unsubscribe from subscription services at any time by clicking Cancel Service within your Pricing & Subscriptions tab.
If you remove any subscription service, including your free trial, we’ll discontinue your subscription for that service on the first of the following month. You’ll continue to have access to that service through to the end of the current month.
You can pause all of your subscriptions to Square products. Similar to a cancellation, each pause is managed per individual subscription. To pause a subscription:
Go to Account & Settings from your online Square Dashboard.
Click Businessinformation > Pricing & Subscriptions.
Under Subscription Pricing, click Manage next to the appropriate subscription.
Click Pause subscription.
Note: You can pause for up to 3 months and unpause at any time.
To learn more about pausing subscriptions, visit our Pause Subscription FAQ.