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Run a restaurant shift report

Who is this article for?
  • Account owners or team members can run a shift report. Set permissions in Square Dashboard
  • Square for Restaurants Plus or Premium subscribers
  • About shift reports

    Shift reports help you save time calculating team member hours, calculating tips, and preparing for payroll with timecard reports.

    When a team member is ready to close out a shift, they can run a shift report to view their card tips and cash owed to the house before clocking out.

    Before you begin

    Shift reports are broken up into five main sections:

    • Shift Summary: This section displays the details on the total time worked by an employee in that shift.  

    • Tip Details: This section breaks down payments and how they impact your employees' earned tips. 

      • Cash Sales: Shows the total cash transactions accepted by an employee.

      • Non-Cash Tips: Shows the total tips from credit card transactions accepted by an employee. 

      • Cash Owed to You: Used for businesses that pay credit card tips in cash at the end of a shift. This number will represent the value of credit card tips that are over the cash accepted by this employee. 

      • Cash Owed to House: Shows the amount of cash an employee should have in their bank after paying themselves tips.

    • Sales Summary: Details the total covers and total dollar amount collected from those covers during your employees shift. 

    • Category Sales: Displays the number of items in each of your categories that your employee sold during their shift. 

    • Item Sales: Lists item sales.

    Shift reports can only be run if all outstanding closing procedure tasks are complete, such as closing all checks or adjusting credit card tips.

    You can Customise close of day procedures with Square for Restaurants by going to Devices > Service Settings > Closing Procedures in your Square Dashboard. Additionally, the option to print your shift report will be disabled if your printer is not connected to your device. Learn how to Connect a printer to Square.

    Run a shift report

    You can run a shift report from the Square Restaurant POS app on compatible iOS or Android devices or from your Square Register.

    Square Restaurants POS app

    1. Log in to the app using your personal passcode and tap Account.
    2. Before running your report, you can adjust any tips, close any open bills, or declare cash tips if needed.
    3. If everything looks correct, tap Run Shift Report. If the figures look low, a team member may have processed payments before clocking in — you can customise the time frame by tapping Edit Report.

    Square Register

    1. Tap More > Run Shift Report.
    2. Make any adjustments needed to your tips, and close open bills.
    3. Tap Run Shift Report.

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