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Run a restaurant shift report

Who is this article for?
  • Account owners or team members with the reports permission to run close-of-day report. Set permissions in Square Dashboard.
  • Square for Restaurants Plus and Premium subscribers.
  • Sellers with full service, quick service or bar mode enabled in the Square Point of Sale app.
  • About shift reports

    Shift reports help you save time calculating team member hours and tips.

    When a team member is ready to close out a shift, they can run a shift report to view their card tips and cash owed to the house before clocking out.

    Before you start

    Shift reports are broken up into five main sections:

    • Shift summary: This section displays the details on the total time worked by an employee in that shift.

    • Tip details: This section breaks down payments and how they impact your employees’ earned tips.

      • Cash sales: Shows the total cash transactions accepted by an employee.

      • Non-cash tips: Shows the total tips from card transactions accepted by an employee.

      • Cash owed to you: Used for businesses that pay card tips in cash at the end of a shift. This number will represent the value of card tips that are over the cash accepted by this employee.

      • Cash owed to house: Shows the amount of cash an employee should have in their bank after paying themselves tips.

    • Sales summary: Details the total covers and total monetary amount collected from those covers during your employees shift.

    • Category sales: Displays the number of items in each of your categories that your employee sold during their shift.

    • Item sales: Lists item sales.

    Shift reports can only be run if all outstanding closing procedure tasks are complete, such as closing all bills or adjusting card tips.

    You can set up and run your restaurant’s close of day report by going to Devices > Service Settings > Closing Procedures in your Square Dashboard. Additionally, the option to print your shift report will be disabled if your printer is not connected to your device. Learn how to connect a printer to Square.

    Run a shift report

    You can run a shift report from the Square Point of Sale app with full service, quick service or bar mode enabled or from the Square for Restaurants Point of Sale app on personal iOS or Android devices or from your Square Register.

    Square Restaurants POS app

    1. Tap Account > Run Shift Report.
    2. Make any adjustments needed to your tips and close open bills.
    3. Tap Run Shift Report.

    Square Restaurants on Square Register

    1. Tap More > Run Shift Report.
    2. Make any adjustments needed to your tips and close open bills.
    3. Tap Run Shift Report.

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