Coursing with Square KDS
Coursing helps you and your team manage the flow of bills – for both the front and back of house. Coursing is designed to easily group items, add items and let the kitchen know when to hold or start firing dishes.
Note: Coursing is available with the Square for Restaurants Plus subscription. Check out the full comparison of features between Square Point of Sale and the Square for Restaurants Free Plan and Plus Plan.
Turn On Coursing
Coursing is an optional setting, so you’ll need to visit your Point of Sale device settings on Square Dashboard to turn on Coursing and Hold/Fire.
Hold/Fire Coursing
If you have Coursing with Hold/Fire turned on, you can control the setting in the KDS app for each device to show or hide held courses:
Show fired and held courses: Both held and fired courses will show in the ticket when the ticket is sent from the POS.
Only show fired courses: Only fired courses will appear as tickets. You can still view completed, fired and upcoming held courses in a full ticket summary view.
You can edit the coursing format your kitchen prefers on each KDS device. To edit the setting by device:
1. Open Square KDS.
2. Tap the three horizontal lines to open the launchpad.
3. Tap the settings gear icon.
4. Go to the Layouts section.
5. Choose between Show fired and held courses or Only show fired courses.
Full Ticket Summary View
If a table with coursing enabled has more than one ticket, item or course sent to the KDS, then you may want to view all tickets for that table. To do so, tap the button at the bottom of the ticket to view all tickets at the same table.
If a ticket has an item that was sent from the Point of Sale but is not showing in that ticket, you can open the full ticket summary view. The full ticket summary will display if:
More than one ticket is sent to the KDS (such as two straight away tickets sent at different times)
More than one course is sent to the KDS at different times (such as sending an appetiser and then sending a main course at a different time)
A held course is sent from the Point of Sale – even if the held course does not show as a ticket on the KDS yet