Coursing with Square KDS
Coursing helps you and your team manage the flow of bills – for both the front and back of house. Coursing is designed to easily group items, add items and let the kitchen know when to hold or start sending dishes.
Note: Coursing is available with the Square for Restaurants Plus subscription. Check out the full comparison of features between Square Point of Sale and the Square for Restaurants Free Plan and Plus Plan.
Hold/Away Coursing
If you have Coursing with Hold/Away turned on, you can control the setting in the KDS app for each device to show or hide held courses:
Show away and held courses: Both held and away courses will show in the ticket when the ticket is sent from the POS.
Only show away courses: Only away courses will appear as tickets. You can still view completed, away and upcoming held courses in a full ticket summary view.
Turn On Coursing
Coursing is an optional setting, so you’ll need to visit your Point of Sale device settings on Square Dashboard to turn on Coursing and Hold/Away.
To edit the coursing format that your kitchen prefers on each KDS device:
Open Square KDS and tap _≡_.
Tap the settings gear icon.
Select Coursing.
Choose between Show away and held courses or Only show away courses.
Learn how to set up Coursing Holds for printed tickets on the Restaurants POS.
Full Ticket Summary View
If a table with coursing enabled has more than one ticket, item or course sent to the KDS, you may want to view all tickets for that table. To do so, tap the button at the bottom of the ticket to view all tickets at the same table.
If a ticket has an item that was sent from the Point of Sale but is not showing in that ticket, you can open the full ticket summary view. The full ticket summary will display if:
More than one ticket is sent to the KDS (such as two straight away tickets sent at different times)
More than one course is sent to the KDS at different times (such as sending an starter and then sending a main course at a different time)
A held course is sent from the Point of Sale – even if the held course does not show as a ticket on the KDS yet