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Feature log

All the things we’ve updated

Access and download tax documents in the mobile app

6 March 2026
Reports

You can now view and download your tax documents directly from the Square app on your phone. Documents are available in your account's tax documents section, so you can access them during tax season without logging in to Square Dashboard or contacting support. Product Area: Reports, Account Target Audience: Food & Beverage, Retail, Services, Health & Beauty

6 March 2026
Reports

AI-powered support assistant on iOS and Android

6 March 2026
POS

A built-in support assistant is now available directly in the Square Point of Sale app on iOS and Android. You can ask questions about features, troubleshoot errors or get step-by-step guidance through tasks like setting up items, configuring tax rates or managing team permissions. The assistant uses the screen you're currently on to tailor its responses, so you get relevant help without leaving the app. Product Area: POS Target Audience: Food & Beverage, Retail, Services, Health & Beauty

6 March 2026
POS

Appeal account deactivations through a self-service process

6 March 2026
Account

If your account has been deactivated, you can now submit an appeal directly from your Square Dashboard instead of contacting support. The appeal process guides you through providing business documentation, explaining your account activity and answering questions about flagged transactions. Product Area: Account Target Audience: Food & Beverage, Retail, Services, Health & Beauty

6 March 2026
Account

Automatic kitchen display name updates for items

6 March 2026
KDS

Kitchen display names now update automatically when you rename items or variations in your catalogue. Previously, display name changes required a manual update from Square's support team. Your Kitchen Display System tickets reflect your current item names without extra steps. Product Area: KDS, Items & Inventory Target Audience: Food & Beverage

6 March 2026
KDS

Calculate tips on the full amount before loyalty redemptions

6 March 2026
Payments, Staff

In your payment settings, you can now choose whether tip suggestions are calculated on the full transaction amount or only on the balance remaining after loyalty rewards are applied. When enabled, the tip screen at checkout shows percentages based on the original order total, even if a customer redeems loyalty rewards that reduce what they owe. This keeps tip amounts consistent regardless of how the order is paid. Product Area: Payments, Loyalty Target Audience: Food & Beverage, Retail, Services, Health & Beauty

6 March 2026
Payments, Staff

Cleaner order status text alerts for buyers

6 March 2026
Online

SMS notifications sent to buyers when you update an order status have been rewritten to be shorter and easier to read. Each message now includes only the essential details: order number, status change and collection or delivery instructions. This reduces confusion for buyers tracking their orders. Product Area: Online, Orders Target Audience: Food & Beverage

6 March 2026
Online

Consistent page headers across Square Banking

6 March 2026
Money

Page headers across Square Banking now follow a standardised layout. Key actions like transfers and account settings appear in the same position on every Banking page, so the controls you need are where you expect them. Product Area: Banking Target Audience: Food & Beverage, Retail, Services, Health & Beauty

6 March 2026
Money

Cross-border transaction fees in reporting

6 March 2026
Reports, Payments

Cross-border fees now appear as a separate line item across your reports in Square Dashboard. You can view these fees in transaction details and fee breakdowns alongside standard processing fees. Product Area: Reports, Payments Target Audience: Food & Beverage, Retail, Services, Health & Beauty

6 March 2026
Reports, Payments

Customise ordering channels by location

6 March 2026
Online, Items & Inventory

You can now enable or disable specific ordering channels, like Square Online or third-party delivery platforms, on a per-location basis. In your menu settings, each location has its own channel configuration, so Location A can accept Square Online orders whilst Location B uses only in-person POS. This gives you more precise control over where and how each location takes orders. Product Area: Items & Inventory, Online, Sales channels Target Audience: Food & Beverage

6 March 2026
Online, Items & Inventory

Display item variations as tappable tiles on your POS

6 March 2026
POS

Item variations can now appear as individual tiles on your Square Point of Sale grid in Standard mode. Configure which variations display as tiles in your item settings. This reduces taps during checkout for items with multiple sizes or options. Product Area: POS Target Audience: Food & Beverage, Retail

6 March 2026
POS

Early Feature Access for new rollouts

6 March 2026
Dashboard app, Account

You can now preview upcoming feature releases and choose when to activate them across your locations. Each rollout includes a summary of what has changed and how it affects your workflow, so you can prepare your team before anything goes live. You control the timing instead of having updates applied automatically. Product Area: Account Target Audience: Food & Beverage, Retail, Services, Health & Beauty

6 March 2026
Dashboard app, Account

Fund arrival dates on your balance page

6 March 2026
Money

Your balance page now displays when each transfer is expected to arrive. Depending on the transfer, you'll see either a specific date or an estimated timeframe, and the information updates as each transfer progresses. Product Area: Banking Target Audience: Food & Beverage, Retail, Services, Health & Beauty

6 March 2026
Money

Import items from spreadsheets, PDFs and other file formats

6 March 2026
Items & Inventory

You can now upload item catalogues as spreadsheets, PDFs or other common file formats, and Square automatically extracts and maps the data to your item fields. You review and edit the mapped columns before confirming the import. Square flags rows with missing or mismatched data so you can correct them inline before anything is saved to your catalogue. Product Area: Items & Inventory Target Audience: Food & Beverage, Retail, Services, Health & Beauty

6 March 2026
Items & Inventory

Kerbside collection for Square Online orders

6 March 2026
Online

You can now enable kerbside collection as a fulfilment option in your Square Online ordering settings. Customers who select kerbside collection at checkout enter their vehicle details and receive instructions for where to collect their order. Kerbside orders appear alongside your other online orders with the vehicle information attached, so staff know which car to bring the order to.

6 March 2026
Online

On-demand delivery for Square Online orders

6 March 2026
Online

You can now offer on-demand delivery as a fulfilment option on your Square Online site. When a customer selects delivery at checkout, the order is automatically routed to a third-party delivery service like DoorDash or Uber Eats, which dispatches a driver to collect from your location and deliver to the customer. Product Area: Online, Sales channels Target Audience: Food & Drink, Retail

6 March 2026
Online

Run shift reports on Square Terminal and Square Handheld

6 March 2026
Hardware, Reports, Staff

You can now view shift reports directly on Square Terminal (T2) and Square Handheld (T3) without going back to a stationary POS. Each report shows individual sales totals, tips and payment breakdowns for the current shift. This helps your team cash up faster at the end of their shift. Product Area: Hardware, Reports, Staff Target Audience: Food & Beverage

6 March 2026
Hardware, Reports, Staff

Simplified hardware setup for ordering devices in Setup Guide

6 March 2026
Hardware

Setup Guide now walks you through setting up ordering hardware, including assigning printers to prep stations and connecting your Kitchen Display System, in one simple guided process. You complete device setup without leaving Setup Guide. Product Area: Hardware, KDS Target Audience: Food & Beverage

6 March 2026
Hardware

Bulk edit items in menus

9 December 2025
Items & Inventory

Update multiple items using the bulk editing tool directly from your Dashboard to easily make changes to your menu at scale.

9 December 2025
Items & Inventory

Item availability

9 December 2025
Items & Inventory

Easily manage item availability from POS or Dashboard — mark items sold out, set stock counts, or toggle inventory tracking with just a few taps.

9 December 2025
Items & Inventory

Stock Overview

9 December 2025
Items & Inventory

Simplify inventory management with the new Stock Overview page on Square Dashboard. See real-time stock and edit quantities instantly — all from your POS or computer.

9 December 2025
Items & Inventory

Activate Square Card instantly with QR code

1 December 2025
Money

Scan the QR code printed on posted Square Cards to activate them immediately without entering the expiry date or CVC. This reduces activation errors and support requests, so you get the card ready to use faster and with less friction. Faster activation means quicker access to funds and fewer interruptions to daily operations.

Details

Cardholders can activate their Square Card by scanning the QR code included in the posted card – no manual entry of expiry dates or CVC required. The streamlined flow reduces typing errors and speeds activation while maintaining secure verification behind the scenes.

For your business, that adds up to less time spent on setup and fewer calls to support, so cards are in hand and ready for purchases or payouts sooner. Faster, simpler activation helps you avoid delays in buying supplies, paying suppliers or accessing cashflow, and makes it easier for you to adopt and use Square Card from day one.

1 December 2025
Money

Make staff breaks mandatory and easy to track

1 December 2025
Staff

Require breaks based on shift length or consecutive hours, and get alerts when breaks aren’t taken. This gives you clear visibility into how policies are followed so you can support your team’s wellbeing, reduce compliance risk and keep accurate time records.

Details

Set required-break rules in the Square Dashboard or Square app – require a break after a set number of hours or for shifts longer than a specified length. When a break is missed, managers see alerts and the missed break is flagged on the employee’s timecard so you can follow up and correct records before payroll.

Putting breaks on autopilot helps you enforce consistent policies across shifts and locations, supporting staff health and reducing compliance risk.

1 December 2025
Staff

Manage item availability

1 December 2025
Items & Inventory

Track item counts, turn inventory tracking on or off and reset availability each day directly from Square Point of Sale. The updated flow helps you stay on top of availability so your team are always ready for service. Long-press an item tile on your menu to get started.

1 December 2025
Items & Inventory

Standardise your reporting day for accurate revenue

1 December 2025
Dashboard app, Reports

Set a single reporting day so numbers in Square Dashboard, transfers reports and settlement times align. When your reports match, reconciliation takes less time, accounting errors drop and you get clearer day-on-day revenue insights to help protect cashflow.

Details
We are formalising reporting day so all of your daily reports use the same start and end times. By aligning Dashboard reports, sales summaries, transfer reports and settlement timing, you’ll see the same totals across tools instead of reconciling small differences manually. This reduces the time you spend fixing discrepancies, lowers the risk of accounting mistakes and makes cashflow forecasting and tax or payroll reporting more reliable. In short, consistent reporting hours cut reconciliation work and help you act on revenue insights with confidence.
1 December 2025
Dashboard app, Reports

Change device modes remotely in Dashboard

26 November 2025
POS, Hardware, Dashboard app

Save time managing multiple locations by switching device modes – like Standard or QSR – directly from your Dashboard. No need to visit each site or handle every device manually.

26 November 2025
POS, Hardware, Dashboard app