Item Availability

This feature is designed to make it easier to mark your items or variations as available, sold out, or set a count on the variation. With our streamlined experience, you and your staff can make quick and easy updates to your availability directly from Checkout.

What are the benefits of this feature?

• Streamlined Availability Management : This feature ensures that you can efficiently manage availability of items without the complexities of traditional stock management. Speed up your process by easily accessing and choosing from simple options to manage availability and prevent any oversells across channels.

• Easy and Intuitive Workflow: Easily train staff on how to mark items as sold out, available, or having a limited quantity remaining with the newly designed availability screen.

Current Limitations

• No Bulk Editing – At this time, availability must be updated on an item-by-item basis. Bulk edits are not yet supported.

Get Started

RST Point of Sale

1. In your RST Point of Sale, go to the Menu tab and long-press the item on which you’d like to edit availability.

2. In the small pop up menu, quickly mark the item as available or sold out by selecting Mark as available or Mark as sold out.

3. Alternatively, in the small pop up menu, select Edit Availability.

   1. Note: if selecting Set Quantity, you will be prompted to choose the remaining quantity of this item you have to sell.

   2. When marking your item as sold out or setting a quantity, you can also choose a time to make it “Available” again. By default, your item will be marked as available again at the end of day (determined by the configured close hours in your location settings).

4. Fill out the relevant information, and click Save.

Note: Once the update is enabled, if you experience any issues with the feature, please restart your device as a first step.

FAQs

1. Whats the difference between Stock Tracking and Item Availability?

   1. Item Availability: This feature allows sellers to mark items as "available", "sold out", or track of quantities of prepared items. It’s useful when sellers want to control whether menu items can be sold. For example: a restaurant may mark a dish as unavailable when they run out of ingredients but don’t track ingredient quantities in real-time.

   2. Stock Tracking: This feature enables sellers to track inventory levels using inventory methods that help with robust accounting and reporting needs. It’s useful for finished goods purchased from vendors like apparel. For example: a retail store selling clothing might track how many units of each size and color are in stock to prevent overselling.

2. What happens to my existing “Track remaining items” counts?

   1. If you currently use “Track remaining items” on POS, note those counts will not automatically transfer to the new “Available” quantity. If this is critical to your business, please document these numbers manually and upload them via import in the new experience.

3. How will item counts change with this update?

   1. Counts will now apply at the variation level rather than the item level. This means each variation (e.g., different sizes or colors) will have its own availability count.

4. What if I need to track stock at the item level instead of variations?

   1. If you prefer to manage stock at the item level rather than by variation, need to select the “Track by stock counts” in Square Dashboard and use measurement units to ensure accurate inventory tracking.