Telling stories through food at KOI Experiential
KOI has been using Square Online to take celebration cake orders for years. With it, they’re able to plan ahead and make sure they have enough staff and materials to fulfill all their orders.
- Manage multiple locations
- Accept pickup and delivery orders for a future time
- Allow your customers to customise their order (e.g. add a personalised message to your cake)
- Accept all major cards, PayPal, Apple Pay, Google Pay, AfterPay, and Square Pay
“Square allows us to understand our customers better, not just where they shop but how consistently they come back, what they’re celebrating, and whether it’s going to be online in our stores.”
— Reynold Poernomo,
Co-Founder, KOI Dessert Bar, KOI Experiential
KOI uses eGift cards as an easy way to boost sales, keep customers returning, and open the doors to new clients. Purchasers can choose from pre-set amounts or customise their own.
- Online (eGift) or in-store (physical card) options
- Simple to set up and track in Square Dashboard
- Easy to sell, redeem and reload
- Offer promo codes for discounts and special offers