Square Support

Here to help you succeed.

Visit Support Center
Support Center

The Support Center is full of helpful tips and tricks, videos, and articles to help you get back to business.

Phone support

Square customers can talk with the Support team and get help weekdays during business hours.

Email and Social Support

Send us a note and a Square Support team member will help you get back up to speed.

Available when needed

We work hard to make our products intuitive and reliable. But just in case you have an issue, we’re here to help.

1 (855) 700-6000

We provide live phone support for all existing Square customers. Once you have your customer code, you can call us Monday through Friday 6am to 6pm Pacific Time.

Get customer code

Support

Square Support team

Our Support team is made up of Square employees who work side by side with the product, design, and engineering departments to improve the customer experience. Which means they know our business inside and out and are ready to help you via phone, email, Facebook, or Twitter.

We’re on your side

Our Support team works with Square engineers to troubleshoot features and improve our products based on your feedback. We also monitor data to send predictive alerts when we know something’s wrong, so you can stay one step ahead.

Many fingers on the pulse

Many of our employees pair up with a Support Team member to hear directly from our customers through our shadow program. In fact, our entire executive team makes a point to listen in monthly.

Cross Square off your list of issues

In case you’re running into problems processing payments, you can always check to see if we’re up and running by going to issquareup.com.

Testimonials

Square Support has answered more than 3.5 million customer questions.

The representative was very knowledgeable and quite familiar with your site features. It was very simple for him to navigate me through the steps over the phone and the issue was resolved in just a few minutes.

Mitchel Heard, Strongevity