Manage seats in your restaurant
About seat tracking
Use seat management features with Square to keep your checks organized, streamline operations, and serve your guests more efficiently. You can track the individual seating at each table to help determine which customer ordered which dish.
Before you begin
Items assigned to multiple seats will be automatically split when splitting the check.
If you’d like table items to move with the seat, you’ll need to reassign the items first.
Cover counts update automatically when you add or remove seats.
There isn’t a way to detach cover counts from the number of seats at a table. However, you can maintain accurate cover counts and seat assignments by adding and removing seats.
Turn on seating
Before you can track seats, make sure Seating is toggled ON for each point of sale device.
From your app, tap ≡ More > Settings > Checkout > Seating.
Toggle ON Track Seating and select either: Track cover count with optional seat positions or Track cover count with required seat positions.
Set up cart to be organized by seats
Set up your cart to be organized by seats and apply this sorting method to all new checks.
From your app, tap Menu > Actions > Sort cart.
Tap By Seat.
Check box for Make default? to sort all new checks by seat.
Add or remove seats
You can adjust the number of seats on a check and maintain accurate seat assignments and cover counts.
Add a seat: Tap Add Seat in the check.
Remove a seat: Swipe left on a seat and tap Remove, or tap the three dots (…) > Remove Seat.
Move items between seats
Fix mistakes, handle guest requests to rearrange items, or manage guest movements.
To move selected items between seats:
From your app, tap the item(s) in the check you want to move.
Tap the three dots (…) > Move to Seat.
Select the destination seat.
To move all seat items:
From your app, tap the three dots (…) next to the seat name.
Select Move All Items to Seat.
Select the destination seat.
Tap Add seat to create a new seat and reassign the items you have selected to the new seat.
Create individual checks
If a guest needs to leave early or wants to pay their portion separately, you can quickly create their check.
From your app, tap the three dots (…) for the seat that would like to pay.
Tap Create new check to create a new check with all assigned items, splitting shared items appropriately.
Transfer seats between checks
Handle when a guest moves to another table.
From your app, tap the three dots (…) next to the seat name.
Select Transfer to Check.
Select the destination check > Save.
The seat will be automatically moved to a new seat at the table. You may reassign the items to a new seat if needed.