Accept payment for an invoice

About accepting payments for invoices 

If your customer doesn’t pay an invoice online, you can take the payment manually and mark the invoice as paid.

Square Invoices users with a Square Checking account can also accept paper check payments for an invoice from the Square Invoices app.

Before you begin 

• Invoices can be created, sent, and managed from your Square Dashboard, Square Invoices app, or the Square POS app using a supported mobile device.

• You can mark invoices as paid by cash, gift card or certificate, check, or other payment types, however, the amount recorded is for tracking purposes only. You won’t receive a deposit for these transactions.

• If you requested a Goods and services confirmation from the buyer, but you take a payment for an invoice without the buyer’s confirmation, the confirmation will be removed from the invoice. This will waive the defensive rights when you prepare documents to challenge disputes.

• Mobile check deposits can fail and be returned if either Square or our banking partners determine that the check is ineligible. Returns are commonly due to mismatching check amounts, missing signatures or endorsements, or problems on the issuing bank side such as insufficient funds or account closures. Some of these rejections can be fixed by resubmitting your check deposit, but we recommend contacting your bank for more information. If a check deposit fails, you’ll be notified via email. 

• Square doesn’t process any funds for check payment types and functions only as an organizational tool. There are no fees for recording other tender payment types. You will not receive email notifications for cash, check, or other tender refunds. 

• When processing a refund for an invoice that was paid by check, no movement of funds will happen through Square and a refund must be handled with the check issuer directly.

Take an invoice payment

Deposit a check for an invoice payment

Square Checking account holders can accept paper check payments for invoices from the Square POS or Square Invoices apps. To do so:

1. From the Square Invoices app, tap Invoices and select the invoice in question. From the Square POS app, tap More > Invoices and select the invoice in question. 

2. Tap Deposit check and enter the check amount > Next.  

3. Sign the back of your check and write For Square mobile deposit only below your signature.

4. Upload or take a photo of the front and back of your check on your mobile device > Next. 

5. Confirm your check deposit > Done.

If an invoice check payment isn’t processed, the invoice will move back to unpaid or overdue. You’ll be notified of the status of your invoice check payment via email.

Mark an invoice as paid 

If you receive a full or partial payment for an invoice outside of Square Invoices such as cash, check, or other, you can mark the invoice as paid from Square Dashboard. To do so:

1. Sign in to Square Dashboard and go to Orders & payments (or Invoices & Payments or Payments) > Invoices.

2. There are three ways to mark an invoice as paid from Square Dashboard:

   1. Next to the invoice, click (•••) > Mark as paid.

   2. Click into the invoice and click More > Mark as paid.

   3. Click into the invoice and scroll down to Payments and click Mark as paid.

3. Confirm the amount, the payment method, and an optional customer and personal note.

4. Click Save.

Related articles

• Manage invoice deposits and payment schedules

• Create and send invoices

• Manage invoice templates and settings

• Create and send invoice estimates

• Set up a checking account and debit card