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Set age restrictions on items with Square for Retail

Who is this article for?
  • Sellers with general items and inventory permissions. Set permissions in the Square Dashboard.
  • Square for Retail Free, Plus and Premium subscribers.
  • About age restrictions on items

    With Square for Retail, you can set age restrictions on items in your Item library. Use age restrictions to prompt for age verification when you sell age-restricted items from the Square Retail POS app.

    Before you begin

    You can set age restrictions from your Square Dashboard. 

    With Square for Retail Free, you can receive a prompt to manually verify your customer’s age. With Square for Retail Plus or Premium, you can verify age by scanning a US or Canada Drivers License or state ID. You also have the option to verify age by manually entering the buyer’s date of birth.

    To scan an ID, you need a compatible 2D barcode scanner or an iOS device with a camera connected to the Retail POS app.

    Sellers who offer age-restricted products must follow local regulations regarding age verification whenever a customer purchases one of these items, such as the case with alcohol or tobacco products.

    Age restrictions are intended to help you comply with local regulations. Block, Inc. is not responsible for the sale of age-restricted items to minors.

    Set an age restriction

    1. Sign in to your Square Dashboard and click Items & orders > Items > Item Library

    2. Click Create item or select an existing item.

    3. Click Set next to Age restriction.

    4. By default, you will have three options for an age restriction:

      • Buyer must be 18+

      • Buyer must be 19+

      • Buyer must be 21+

    5. Choose a minimum age restriction, then click Set

    6. You can also set up a custom age restriction. Click Custom and input your chosen age, then click Set.

    Remove an age restriction

    1. Sign in to your Square Dashboard and click Items & orders > Items > Item Library.

    2. Click an existing item with an age restriction.

    3. Click the arrow (>) next to Age restriction.

    4. Select the age you want to remove and click Remove.

    5. Click Save.

    Bulk edit age restrictions

    1. Sign in to your Square Dashboard and click Items & orders > Items > Item Library.

    2. Check the box next to each item you want to edit age restrictions on.

    3. Click Edit items.

    4. Click Attributes. Scroll down to find Age restriction and select it.

    5. Once the Age restriction column appears, you can select from the following options:

      • None

      • Buyer must be 18+

      • Buyer must be 19+

      • Buyer must be 21+

      • Custom

    6. Repeat adding a default buyer age restriction or custom age restriction for all items selected.

      • To apply one age restriction to all items, click on the Age restriction column header and then select an option from one of the cells. This will apply the change to the whole column.

    7. Once all changes have been made, click Update variations to save changes.

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