Set age restrictions on items with Square for Retail
About age restrictions on items
With Square for Retail, you can set age restrictions on items in your Item library. Use age restrictions to prompt for age verification when you sell age-restricted items from the Square Retail POS app.
Before you begin
To set age restrictions, you need access to your Square Dashboard. When an age-restricted item is added to the cart, a prompt for a buyer ID check will appear at checkout and staff can manually enter the buyer's date of birth. Sellers who offer age-restricted products must follow local regulations regarding age verification whenever a buyer purchases one of these items, such as the case with alcohol or tobacco products.
Age restrictions are intended to help you comply with local regulations. Block, Inc. is not responsible for the sale of age-restricted items to minors.
Set an age restriction
Sign in to your online Square Dashboard, and click Items & orders > Items > Item library.
Click Create item or select an existing item.
Navigate to Age restriction, then click Set.
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By default, you will have several options for an age restriction:
Buyer must be 18+
Buyer must be 19+
Buyer must be 21+
Custom (input your chosen age restriction)
Once a minimum age restriction has been set, click Save.
Remove an age restriction
Sign in to your Square Dashboard and click Items & orders > Items > Item Library.
Click an existing item with an age restriction.
Click the arrow (>) next to Age restriction.
Select the age you want to remove and click Remove.
Click Save.
Bulk edit age restrictions
From your online Square Dashboard, navigate to Items > Item library, then click on all items to add an age restriction to.
Once all items have been selected, click Edit items.
Click the Attributes drop-down column and select Age restriction.
Select the default age restrictions or select Custom or None.
Repeat adding a default or custom buyer age restriction for the selected items.
Once all changes have been made, click Update variations to save.
Sell age restricted items
To sell your age restricted items with the Square Retail POS app:
Tap Checkout and choose an age restricted item from the Item Library.
Manually enter the date of birth, then tap ✔️ or Confirm. A confirmation message will appear.
Note: If additional age restricted items are added to the cart, the date used for the first age restricted item that is successfully added to the cart will be reused. This way, you will not have to re-enter the same buyer’s date of birth multiple times in the same transaction.Once all items have been added to the cart, tap Check out to complete the transaction.
Troubleshooting
When selling age restricted items, there are a few possible reasons an age verification may fail. You may receive an error message with one of the following:
Invalid date of birth (DOB) entered
ID has expired
DOB does not meet age restriction