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Manage seating status with third-party reservation apps

Who is this article for?
This article is for restaurant managers or owners using Square for Restaurants with a Square for Restaurants Plus or Premium subscription, and an active third-party reservation app from the Square App Marketplace.

Before you begin

With Square for Restaurants, you can integrate and use third-party reservation apps (such as Opentable) to improve server workflows and streamline the beginning of service. 

When you connect a third-party reservation app, you can enable the “Seated Status” setting; with Seated Status enabled, Square for Restaurants automatically creates a new check when you mark guests as seated in your booking platform, so your servers can begin taking orders right away.

Make sure your Square for Restaurants account is connected to an existing third-party reservation app.

Enable seated status

  1. Log in to your Square Dashboard and select Settings > Device Management > Points of sale > Service Settings.

  2. The setting Seated Status is on by default for each enabled location. Toggle off to prevent check creation from the third-party reservation app.

Next Steps

Learn more about other service settings from one of these Support Center articles: