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Use Instagram to Receive Appointment Bookings

You are able to use Instagram to receive bookings directly to Square Appointments. You will need an Instagram business profile and your Square Appointments online booking site turned on. New bookings will sync with Square Appointments.

Activate Booking with Instagram

If you meet the below criteria you will already be able to see the Book button on Instagram:

  • Have linked your Instagram account to their Square Appointments online booking site.

  • Have added your Square Appointments online booking site URL to their Instagram business profile.

In case you don’t meet the above criteria, you will need a business profile on Instagram and have your Square Appointments online booking site turned on.

To start receiving bookings through Instagram:

  1. Open Instagram App and log into your Business Profile.

  2. Select the Profile icon to view your profile.

  3. Choose Edit profile > Action buttons > Book now.

  4. Select Square Appointments.

  5. Sign in and select a location.

Note: Staff must have the configure appointments settings permission turned on in order to link the book button to their Instagram account.

Edit Profile

Deactivate Bookings Through Instagram

You can turn off bookings through Instagram at any time.

To do so:

  1. Go to your business profile in the Instagram app and tap the gear icon.

  2. Tap Edit Profile, then Contact Options.

  3. Select Book on your business profile and delete it.

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