Unsubscribe from Square for Retail without losing Employee Management
Follow these steps if you want to retain your Employee Management subscription after unsubscribing from Square for Retail.
- Log in to to Pricing & Services to unsubscribe from Square for Retail. Unsubscribing will cause all of your Employees to lose their roles and become unassigned (but don’t worry – it won’t deactivate them).
- Navigate to Employees > click into any Employee profile and re-assign their role > Save
(Note: this will reassign the same passcode as the employee had before you unsubscribed from Retail).
- After you’ve completed Step 2, you will be prompted to activate your Employee Management subscription. If you don’t have a payment method on file with Square, you’ll need to input card information to continue.
Note: You must follow Step 2 for all employees you wish to reactivate with your new Employee Management subscription.