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Manage Your Square for Retail Subscription

When you’re using Square for Retail Plus, you can pause, downgrade or unsubscribe at any time from your online Square Dashboard.

Pause Your Square for Retail Subscription

To pause your Square for Retail subscription:

  1. From your online Square Dashboard, go to Settings > Account & Settings.

  2. Click Businessinformation > Pricing & Subscriptions.

  3. Under Subscription Pricing, click Manage next to Square for Retail.

  4. Click Pause Subscription.

Note: You can pause for up to three months and resume at any time. To learn more about pausing subscriptions, visit our Pause Subscription FAQs.

Unsubscribe from Square for Retail Without Losing Square Team Management or Square Shifts

To retain your Square Team Management and Square Shifts Plus subscription after unsubscribing from Square for Retail Plus:

  1. Sign in to your online Square Dashboard and click Settings > Account & Settings > Business information > Pricing & subscriptions.

  2. Click Manage next to the listing for Square for Retail Plus.

  3. You can then downgrade or unsubscribe from Square for Retail Plus and subscribe to Square Shifts.  

  4. Click Confirm Unsubscribe > Done.

Go to the Team section of your online Square Dashboard and subscribe to Team Plus if you need advanced staff access features.  

You have access to Square for Retail Plus until the end of the billing cycle. If you decide to reactivate your Square for Retail Plus account, you can resubscribe from your online Square Dashboard.

Reactivate Your Square for Retail Subscription

If you’d like to resubscribe to Square for Retail Free or Square for Retail Plus, you can reactivate your account at any time from your online Square Dashboard.

To get started:

  1. Log in to your Square Dashboard and go to Settings > Account & Settings.

  2. Under Businessinformation, select Pricing and Subscriptions.

  3. Locate Square for Retail Free or Square for Retail Plus and click Subscribe.

When you reactivate your account, all of your previous inventory and vendor information will be available.

Learn more about managing your subscriptions.

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