Invite Customers to Book Online

You can invite customers to book with you using a customizable email created on your Square Appointments dashboard. When you add your customers’ names and emails address, they’ll receive a customized message letting them know that you’re providing online booking through Square Appointments. Entering their information will also create a client profile in the Clients tab of your online Appointments dashboard.

Invite Clients

Create a Campaign Online

Invite clients to book appointments with you online from the Online Booking tab of your Appointments dashboard.

  1. Go to the Online Booking tab of your Appointments dashboard and click Invite Clients > Create Campaign.
  2. Add your clients’ first and last names and email addresses. You can remove any clients by clicking the X to the right of their name.
    • You can also add existing clients to the invite by clicking Add existing clients to invite.
  3. After entering your clients’ information, click Next.
  4. Edit any of the email copy.
  5. Choose where you want the email link to go to. Either:
    • Your business website
    • Your Square Appointments Booking Site
  6. When you’re satisfied with your email, click Next.
  7. Review and finalize or edit your email. Click Send and your invitation will be sent to the clients you entered.

Share Your Booking URL from the App

You can share your online booking URL via text or email, directly from the Square Appointments app. Customers can click on the link provided and start booking with your business on the spot.

To get started:

  1. From the navigation bar in the app, tap the Online Booking tab.
  2. Next, select Share Site.
  3. You can send your booking site URL via text or email to your customers.

Customer Account

When your clients book online, they’ll automatically have access to a personal Customer Account. Their Customer Account allows them to view past and upcoming appointments with your business, add a card on file for prepayment or No-Show Protection, and book another appointment with your business.

Read more about the Square Appointments Customer Account.

Still need help? Ask the community

Visit community forum