Home>Manage Customer Directory with Square Appointments, Loyalty, Marketing and Retail

Invite Customers to Book Online

You can invite customers to book with you using a customisable email created on your Square Appointments dashboard. When you add your customers’ names and emails address, they’ll receive a customised message letting them know that you’re providing online booking through Square Appointments. Entering their information will also create a client profile in the Clients tab of your online Appointments dashboard.

Invite Clients

Share Your Booking URL from the App

You can share your online booking URL via text or email, directly from the Square Appointments app. Customers can click on the link provided and start booking with your business on the spot.

From the Square Appointments app:

  1. Tap the three horizontal lines > Online Booking.

  2. Tap Square Online website > tap Share.

  3. You can send your booking site URL via text or email to your customers or add to your social media channels.

Learn how to use Instagram to receive appointment bookings.

Customer Account

When your clients book online, they’ll automatically have access to a personal Customer Account. Their Customer Account allows them to view past and upcoming appointments with your business, add a card on file for prepayment or No-Show Protection, and book another appointment with your business.

Read more about the Square Appointments Customer Account.

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