Take orders at point of sale with Square for Restaurants

Who is this article for?
This article is for quick service or full service restaurants taking orders with countertop points of sale. You need the Square for Restaurants Free, Plus or Premium plan to take orders at the counter with Square for Restaurants.

Before you begin

If at all possible, train your staff on countertop points of sale after business hours. If you must train during the workday, try to avoid peak busy hours so your customers will experience few delays.

You can take this two minute guided POS tour to walk through the Square Restaurants POS app.

Before taking orders at the counter, you need to be in front of a Square for Restaurants point of sale. Square for Restaurants is available and compatible with both iPad and Square Register. Quick service restaurants may prefer Square Register since it has a built-in customer facing display; full service restaurants may prefer iPad with Square Stand (or Stand Mount) for their waiter stations. Check out the hardware and kits available on Square Shop.

Take an order at the point of sale

To add menu items to an order: 

  1. Tap New Sale and start adding menu items to the bill.

  2. Tap Checkout to start the payment process.

To create an order from your floor plan:

  1. From the floor plan view, tap the desired table.

  2. Choose the number of covers seated at the table.

  3. Take your guests orders and start adding menu items to the bill.

Next steps

Learn more about taking orders from one of these Support Centre articles:

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