System updates

We’re experiencing issues that may affect your Square services. We’ll continue to update our status page with more information.

Back to Home

Connect Recommended Hardware to Square Register

Square Register makes it easy to connect compatible cash drawers, receipt printers and barcode scanners. To start, be sure that your Square Register is connected to the Hub, plugged into a power socket and powered on.

Connect Hardware to Square Register

From printers to cash drawers, connecting hardware usually requires a few simple steps to get you up and running. Refer to the instructions below for commonly used third-party hardware accessories.

Important to Note

  • Prior to connecting hardware, ensure that your Square Register is connected to the Hub, power adapter and power adapter cable.

  • When a piece of hardware is properly connected, Square Register will confirm with an on-screen notification as well as with an audio indication.

  • Bluetooth-connected hardware accessories, including Bluetooth-connected barcode scanners, are not supported with Square Register at this time.

Printers

1. Depending on the printer model, plug the appropriate cable directly into your Hub or router.
2. Tap More from the navigation bar at the bottom of your screen > Settings > Hardware.
3. Tap Printers > Create Printer Station.
4. Enter a printer name, select the appropriate printer from the Printer list, and specify what the printer will be used for (e.g. Receipts, Bills and Reports, Order Tickets or Order Ticket Stubs).
5. Review your printer settings – including the option to Automatically Print Receipt, Entering a Custom Name or Number for the order or Print a Ticket for Each Item.
6. Tap Save. Tap Test Printer to ensure that the hardware is working as needed.

Learn more about connecting a receipt printer to your Square Register:

Printer-Driven Cash Drawers

1. After successfully connecting your printer by following the instructions above and creating a printer station, connect the cash drawer interface cable directly to your receipt printer.
2. Tap More from the navigation bar at the bottom of your screen > Settings > Hardware.
3. Tap Cash Drawers > tap Test Cash Drawer to ensure that the hardware is working as needed.

Note: Printer-driven cash drawers will not appear under Available Cash Drawers, but you can ensure that they work by tapping Test Cash Drawer as noted above.

USB Cash Drawers

1. Connect the cash drawer USB cable directly to your Hub.
2. Tap More from the navigation bar at the bottom of your screen > Settings > Hardware.
3. Tap Cash drawers > confirm that the appropriate cash drawer is listed under Available Cash Drawers.
4. Tap Test Cash Drawer to ensure that the hardware is working as needed.

Barcode Scanners

1. With your Square Register running Square Point of Sale, plug your USB barcode scanner into the Hub.
2. Tap More from the navigation bar at the bottom of your screen > Settings > Hardware.
3. Tap Barcode scanners > confirm that the appropriate barcode scanner is listed under Available Barcode Scanners.

Note: Bluetooth barcode scanners are not compatible with Square Register.

Troubleshoot the USB Barcode Scanner

If you have any trouble connecting your barcode scanner to Square Register. Please give the following troubleshooting tips a try:

  • Make sure that Square Register is plugged into the Hub, and the Hub is plugged into a power adapter. Ensure that the power adapter is plugged into a socket.

  • Clear the Square Register USB accessory port of debris and dust.

  • Plug the barcode scanner into a different port on the Hub.

If you connect your barcode scanner and you receive the error message ‘USB DEVICE IS NOT COMPATIBLE’, you’ll need to reset your barcode scanner.

Review the following video to learn more about mounting Square Register to your countertop once you've finished setting up your hardware. You can also reference the articles below if you run into any issues.