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Connect Recommended Hardware to Square Register

Square Register makes it easy to connect compatible cash drawers, receipt printers, and barcode scanners. To get started, check the hardware compatibility with Square Register.

Connect Hardware to Square Register

From printers to cash drawers, connecting hardware usually requires a few simple steps to get you up and running. Refer to the instructions below for commonly used, third-party hardware accessories.

Important to Note

  • Prior to connecting hardware, ensure that your Square Register is connected to the USB accessory hub, power adapter, and power adapter cable.

  • When a piece of hardware is properly connected, Square Register will confirm with an on screen notification as well as with an audio indication.

  • Bluetooth-connected hardware accessories, including Bluetooth-connected barcode scanners, are not supported with Square Register at this time.

Printers

1. Depending on the printer model, plug the appropriate cord directly into your USB accessory hub or router.
2. Tap the three horizontal lines on your Square Point of Sale app or tap the down button on Square Register, tap Settings > Hardware.
3. Tap Printers > Create Printer Station.
4. Enter a printer name, select the appropriate printer from the Printer list, and specify what the printer will be used for (e.g. Receipts, Bills and Reports, Order Tickets, or Order Ticket Stubs).
5. Review your printer settings - including the option to Automatically Print Receipt, Entering a Custom Name or Number for the order, or Print a Ticket for Each Item.
6. Tap Save. Tap Test Printer to ensure the hardware is working as needed.

Learn more about connecting a receipt printer to your Square Register:

Printer-Driven Cash Drawers

1. After successfully connecting your printer by following the instructions above and creating a printer station, connect the cash drawer's interface cable directly into your receipt printer.
2. Tap the three horizontal lines on your Square Point of Sale app or tap the down button on Square Register, navigate to Settings > Hardware.
3. Tap Cash Drawers > tap Test Cash Drawer to ensure the hardware is working as needed.

Note: Printer-driven cash drawers will not appear under Available Cash Drawers, but you can ensure they work by tapping Test Cash Drawer as noted above.

USB Cash Drawers

1. Connect the cash drawer's USB cable directly into your USB accessory hub.
2. Tap the three horizontal lines on your Square Point of Sale app or tap the down button on Square Register, tap Settings > Hardware.
3. Tap Cash drawers > confirm the appropriate cash drawer is listed under Available Cash Drawers.
4. Tap Test Cash Drawer to ensure the hardware is working as needed.

Barcode Scanners

1. With your Square Register running Square Point of Sale, plug your USB barcode scanner into the USB accessory hub.
2. Tap the three horizontal lines on your Square Point of Sale app or tap the down button on Square Register, tap Settings > Hardware.
3. Tap Barcode scanners > confirm the appropriate barcode scanner is listed under Available Barcode Scanners.

Note: Bluetooth barcode scanners are not compatible with Square Register.

Troubleshoot the USB Accessories

If you have any trouble connecting your printer, cash drawer, or barcode scanner to Square Register, please try the following troubleshooting tips:

  • Make sure Square Register is plugged into the USB accessory hub, and the hub is plugged into a power adaptor. Ensure the power adaptor is plugged into an outlet.

  • Clear the Square Register USB accessory port of debris and dust.

  • Plug the hardware into a different port on the USB accessory hub.

If you connect your hardware and you receive the error message USB DEVICE IS NOT COMPATIBLE, you’ll need to reset your barcode scanner or check the hardware compatibility with Square Register.

Review the following video to learn more about mounting Square Register to your countertop once you've finished setting up your hardware. You can also reference the articles below if you run into any issues.