Customise receipts
About customising receipts
You can customise your receipts to better represent your business to your customers. Descriptive receipts help customers recognise purchases and prevent disputed payments. On your receipts, you can customise:
Logo
Brand colour (brand colour only shows on digital receipts and invoices)
Item information (item information only shows on digital receipts and invoices)
Business location
Contact information
Return policy
Custom text such as announcements or special promotions
Before you begin
You can customise the appearance of your customer-facing receipts from your Square Dashboard.
For your logo, follow these guidelines:
Your logo should be at least 200 pixels wide and 200 pixels tall. If you choose a full logo, it should be at least 1,280 pixels wide and 648 pixels tall to view in high resolution.
The maximum size of the printed logo is 400 pixels wide and 200 pixels high.
Maps of business location do not show on receipts with manually-entered payments. If you have four or more locations on your Square account, you will need to update each location receipt individually. Learn how to create and manage multiple locations.
Customise receipt appearance
Customise your customer-facing touchpoints such as receipts, invoices, appointment booking flow and checkout screens with your brand’s colour and logo.
- Sign in to Square Dashboard and go to Settings > Account & Settings > My business > About.
- Under Branding, click +Create new.
- Upload a full and small logo by selecting Add, and choose your brand Colour. Click Next.
- Click Receipts, and review your branding for printed and digital receipts.
- Click Point of Sale to view your branding on the customer display on Square Register or Mobile.
- If you use Square Invoices, click Invoices to review branding via email or on the Invoice payment page.
- Once you’re done reviewing, click Next.
- Select locations to apply your branding to, then click Publish.
To edit your brand’s colour or logo, click the pencil icon next to the branding set you’ve created.
Manage branding on Square Register
Once you’ve created your branding set, you can adjust the visibility settings on your Square Register Customer Display. To do so, go to Settings > Hardware > Customer Display on your Square Register. You can toggle on Show Business Name on Idle Screen and Show Profile Image on Idle Screen.
- Sign in to your Square Dashboard and go to Settings > Account & Settings > Payments > Receipts.
- Under Business, toggle on Show location to show the location name on your receipt.
- Under Contact, provide any contact information you want available to customers. Your phone number is automatically included.
- Under ‘Additional text’, add a Return Policy or Custom Text.
- Review your preferred receipt settings, then select Save.
