Customise receipts
About customising receipts
You can customise your receipts to better represent your business to your customers. Descriptive receipts help customers recognise purchases and prevent disputed payments. On your receipts, you can customise:
logo
Brand colour (brand colour only shows on digital receipts and invoices)
Item information (item information only shows on digital receipts and invoices)
Business location
Contact information
Return policy
Custom text such as announcements or special promotions
Before you begin
You can customise the appearance of your customer-facing receipts from your Square Dashboard.
For your logo, follow these guidelines:
your logo should be at least 200 pixels wide and 200 pixels tall. If you choose a full logo, it should be at least 1,280 pixels wide and 648 pixels tall to view in high resolution.
The maximum size of the printed logo is 400 pixels wide and 200 pixels tall.
Maps of business location don’t show on receipts with manually entered payments. If you have four or more locations on your Square account, you’ll need to update each location receipt individually. Learn how to create and manage multiple locations.
Customise receipt appearance
- Sign in to your Square Dashboard and click Settings > Account & Settings > My business > About.
- Under Branding, click +Create new.
- Upload a full and small logo by selecting Add, and choose your brand Colour. Click Next.
- Click Receipts, and review your branding for printed and digital receipts. Click Next.
- Select locations to apply your branding to, then click Publish.
Note: Applying a brand to a location will update all the logos for receipts, Square POS apps, invoices and appointment booking flows.
- Sign in to your Square Dashboard and select Settings > Account & Settings > Payments > Receipts.
- Under Business, toggle on Show location to show the location name on your receipt.
- Under Contact, provide any contact information you want available to customers. Your phone number is automatically included.
- Under ‘Additional text’, add a Return Policy or Custom Text.
- Click Save.
Select receipt language
Your receipt language is the language of your customer receipts and emails from Square for a specific location. Receipt language and your reply-to email address are based on the location information provided. To choose the language:
Sign in to your Square Dashboard and select Settings > Account & Settings > My business > Locations.
Select the location you want to edit.
Under ‘Preferred language’, choose a language from the drop-down menu.
Click Save.