System updates

We’re experiencing issues that may affect your Square services. We’ll continue to update our status page with more information.

Back to Home

Send Square Invoices Online

With Square Invoices, you can request payment for goods or services either from your online Square Dashboard, the Square Invoices app, or the Square Point of Sale app using a supported mobile device. Using these tools, you can create and send invoices, create a recurring invoice series, create and send estimates and schedule invoice deliveries.

Before sending an invoice, you can view and customise your default settings in Settings > Invoices by setting your default payment options and choosing to add in custom fields and messages. Learn more about customising your receipts and invoices.

Be sure to also follow best practices for Square Invoices to make the most of this product.

Send Invoices Manually through Dashboard

To send invoices manually online:

  1. Navigate to Invoices in your online Square Dashboard > Create Invoice.

  2. Select a customer from your Customer Directory under Bill To, or enter a new name and email address or phone number. You can enter up to 9 recipients.

  3. Add an optional Invoice Title, and edit the Invoice ID to match your records.

  4. Add a personal Message. If you would like to use the same message for all of your invoices, edit the message under this field in Settings > Invoices.

  5. Set the Payment Method.

  6. Select the Frequency for this invoice.

  7. Choose when to Send the invoice, and when it's Due.

  8. Select items and unit types, then apply modifiers, notes and taxes by clicking Customise.

  9. Under Share via, choose to manually share the invoice link. This invoice and any attached files will not be emailed to your customer, but can be shared via link once it is created.

  10. Add any applicable discounts:

    • To add a discount to the entire invoice, click Add Discount.

    • To add a discount to a specific item, click Customise next to the item. Note: Only existing, fixed-percentage discounts can be applied to an item. You must set up taxes and create discounts prior to adding them to an invoice.

  11. Click Create if you’re sending a one-time invoice, or Schedule if you’re creating a recurring invoice series. Copy the invoice URL to your clipboard to share the invoice with your customer(s) via email, text message or any social media channel. If you’re charging a customer’s payment card on file, select a payment card from the drop-down list, then a date to charge the card. Choose Schedule for a future date, or Charge if sending immediately.

Add Custom Fields

You can add a customisable field to your invoice, such as your terms & conditions or a return policy, and decide the placement of the custom field on your invoice.

When creating an invoice, select Add a custom field. Indicate your custom field title, text and placement, and select Save. From here, proceed to review and send your invoice as normal.

Set Up a Payment Schedule

You can set up a payment schedule for an invoice with your customers. With progress invoices, you can allow your customer to make up to 12 milestone payments, not including the initial deposit payment (if one was requested).

Learn more about progress invoices.

Locate an Invoice, Estimate or Recurring Series

Using the search bar found on the Invoices Overview page within your online Square Dashboard, you can search for a specific invoice, estimate or recurring invoice series. Search by inserting the customer name, email address, company name and more.

Learn more about searchable filters, and managing your Square Invoices.

Customised Quotes

If you already use Square Invoices and Square Online, you can use a contact form on a Square Online website to allow your buyers to contact you, and request customised quotes for the services they would pay for with your invoices.

Learn more about getting started with Square Online.

VAT Compliance

The Square Invoices product will send an invoice, as well as a payment receipt upon completion, to the customer's email. In order for Square’s auto-generated invoice to be VAT compliant when you are selling to another business, you must include several pieces of information in the Notes field, including the following:

  • Customer VAT number.

  • Quantity order of each item.

  • Price per item (excluding VAT).

  • Discount offered per item.

  • Credit Memo details required.

We are working hard to make Square Invoices compliant. Square Invoices can be used alongside an alternative invoice provider, or by including the above information in the Square Invoices notes field (in order to ensure your invoices are VAT compliant).