Accept Tips with the Square App
Customize your Square app settings to accept tips electronically or on a printed receipt. All tip amounts are viewable from your payment history.
Enable Tipping In-App
From the navigation bar at the bottom of your screen, tap More.
Tap Settings > Checkout > Tipping.
Toggle Collect Tips to on and select showing your tip options on the signature screen.
Due to the banking industry’s standards for Interac in Canada, the option for a Separate Tipping Screen is not currently available.
Note: If Allow Custom Amounts is enabled and the pre-set amounts are all set to 0%, Square Point of Sale will hide these amounts and display only the Custom Tip Amount and No Tip options.
Enable Sign and Tip on Printed Receipts
From the Square app on iOS or Android devices, you can use sign and tip on printed receipts to allow your customers to add a tip and sign for purchases on paper receipts. Transactions must be settled with a final payment amount, including any added tip, within 36 hours.
Select between Smart Tip or Custom Tip amounts.
Smart Tip Amounts
When Smart Tip Amounts is turned on, tipping works as follows:
If a transaction is less than $10, the available tipping options are: No Tip, $1, $2 or $3.
For a transaction $10 or more, the available tipping options are: No Tip, 15%, 20% or 25%.
Custom Tip Amounts
Enabling percentage amounts allows you to set three custom amounts, which you can adjust at any time. To create custom tipping amounts:
Tap Set Percentage Amounts within your tipping settings.
Tap each amount field to enter your custom percentage.
To allow your customers to enter a tip amount of their choosing, toggle Allow Custom Amounts to on.
Note: Setting your fixed percentage amounts to 0% will only give your customers the ability to enter a custom tip amount.
Depending on the size of your sale, the maximum custom tip limits are as follows:
If a transaction is below $3, then the maximum custom tip amount is $3.
If a transaction is over $3, then the maximum custom tip amount can be up to 100% of the transaction.
If a transaction is over $200, then the maximum custom tip amount can be up to 50% of the transaction, up to $1,000.
You will need to select if you would like your tips to be added before or after your taxes have been applied to the sale.