System updates

We’re experiencing issues that may affect your Square services. We’ll continue to update our status page with more information.

Home>Manage Payment Settings

Accept Tips with the Square App

Square POS

A point of sale for however you sell.

Customise your Square app settings to accept tips electronically when your customers pay by card. All tip amounts are viewable from your payment history.

Enable Tipping In-App

  1. From the navigation bar at the bottom of your screen, tap More.

  2. Tap Settings > Checkout > Tipping.

  3. Toggle on Collect Tips.

  4. Select between Smart Tip or Set Percentage Amounts. Note: By default, Allow Custom Amounts is automatically enabled so you can manually enter an amount at checkout.

  5. Select if you would like your tips to be added before or after your taxes have been applied to the sale.

Smart Tip Amounts

When Smart Tip Amounts is turned on, tipping works as follows:

  • If a transaction is less than $10, the available tipping options are No Tip, $1, $2 or $3.

  • For a transaction $10 or more, the available tipping options are No Tip, 5%, 10% or 20%.

Set Percentage Amounts

Enabling percentage amounts allows you to set three custom amounts, which you can adjust at any time. To create custom tipping amounts:

  1. Tap Set Percentage Amounts within your tipping settings.

  2. Tap each amount field to enter your custom percentage.

  3. To allow your customers to enter a tip amount of their choosing, toggle on Allow Custom Amounts.

Note: Setting your fixed percentage amounts to 0% will only give your customers the ability to enter a custom tip amount.

Tipping Rules

Depending on the size of your sale, the maximum custom tip limits are as follows:

  • If a transaction is below $3, then the maximum custom tip amount is $3.

  • If a transaction is over $3, then the maximum custom tip amount can be up to 100% of the transaction.

  • If a transaction is over $200, then the maximum custom tip amount can be up to 50% of the transaction, up to $1,000.

Tipping and Square Online

Learn more about accepting tips and other checkout options for your Square Online site.

Learn more about: Point of Sale

Can't find what you need?